FDA Adverse Event
Malfunction
Summary report: N
THERMOPHORE AUTOMATIC MOIST HEAT PACK
MDR report key: 2022453
·
Received February 15, 2011
Report
- Report Number
- 1811605-2011-00010
- Event Type
- Malfunction
- Date Received
- February 15, 2011
- Date of Event
- January 1, 2011
- Report Date
- August 16, 2010
- Manufacturer
- BATTLE CREEK EQUIPMENT CO.
- Product Code
- IRT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OK, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
IT WAS REPORTED, THE FABRIC FOUNDATION OF THE UNIT WAS BURNED BY AN INTERNAL COMPONENT. OUR EXAM REVEALED THAT ONE OF THE TERMINALS HAD BEEN BROKEN NEAR A THERMOSTAT, RESULTING IN A SPARK WHICH HAD COMPROMISED OUR DOUBLE-INSULATED DESIGN, CAUSING A 1/4" DIAMETER HOLE IN THE FABRIC FOUNDATION. WE ALSO FOUND SEVERAL OTHER INTERNAL COMPONENTS THAT WERE DAMAGED, INDICATING THAT THE CUSTOMER MISUSED THE PAD BY APPLYING AN EXCESSIVE, LOCALIZED FORCE ON OR NEAR THE THERMOSTAT TERMINAL. WE CONCLUDED THAT THIS REPORT WAS ATTRIBUTABLE TO MISUSE BY THE USER, AND FAILURE TO FOLLOW INSTRUCTIONS AS TO THE CARE AND HANDLING OF THE UNIT.
Description of Event or Problem · 1
IT WAS REPORTED, THE FABRIC FOUNDATION OF THE UNIT WAS BURNED BY AN INTERNAL COMPONENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | THERMOPHORE AUTOMATIC MOIST HEAT PACK | ELECTRIC MOIST HEAT PACK | IRT | BATTLE CREEK EQUIPMENT CO. | 055 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |