VIANT MEDICAL, LLC
Report
- Report Number
- 3004976965-2024-00017
- Event Type
- Malfunction
- Date Received
- September 13, 2024
- Date of Event
- February 7, 2023
- Report Date
- October 14, 2024
- Manufacturer
- VIANT MEDICAL, LLC
- Product Code
- LXH
- UDI-DI
- 00840096401400
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- 003
Narratives
H2: THE COMPLAINT SAMPLE WAS NOT RETURNED TO VIANT FOR EVALUATION; HOWEVER, THE CUSTOMER DID PERFORM INVESTIGATION ACTIVITIES AND HAVE PROVIDED THE FINDINGS TO VIANT. THE CUSTOMER INVESTIGATION DETAILS STATED THE FOLLOWING: "THE INSTRUMENT WAS RETURNED TO DJO FOR EVALUATION AND THERE WERE DEFECTS IDENTIFIED WITH THE INSTRUMENT (PHOTOS ATTACHED)." "THE ROOT CAUSE OF THE COMPLAINT CANNOT BE CONFIRMED. THE DEVICE WAS INSPECTED AND THERE WERE NO ISSUES IDENTIFIED. THIS IS NOT AN EVENT ASSOCIATED WITH A PRODUCT FAILURE, MALFUNCTION, OR ISSUE." THE PHOTOS MENTIONED ABOUT WERE NOT PROVIDED TO VIANT FOR REVIEW. HOWEVER, BASED ON THE CUSTOMER'S INSPECTION OF THE DEVICE, DEFECTS WERE IDENTIFIED BUT NO PRODUCT FAILURE, MALFUNCTION, OR ISSUES WERE IDENTIFIED REGARDING THE REPORTED FAILURE. THUS, THE REPORTED EVENT IS UNCONFIRMED. THE CURRENT IFU SENT WITH THIS DEVICE TODAY, MAN-004006 REV. A, STATES THE FOLLOWING; END OF LIFE IS DETERMINED BY WEAR AND DAMAGE DUE TO INTENDED USE, VISUALLY INSPECT FOR DAMAGE AND WEAR. IF THE INSTRUMENT IS DAMAGED AND WORN IT IS CONSIDERED AT THE END OF ITS LIFE AND SHOULD BE DISCARDED, WHERE INSTRUMENTS FORM PART OF A LARGER ASSEMBLY, CHECK ASSEMBLY WITH MATING COMPONENTS, VIANT DEVICES SHOULD ONLY BE USED BY QUALIFIED PERSONNEL FULLY TRAINED IN THE USE OF THE SURGICAL INSTRUMENTS AND THE RELEVANT SURGICAL PROCEDURES, DO NOT MODIFY VIANT INSTRUMENTS IN ANY WAY AND HANDLE WITH CARE AT ALL TIMES. SURFACE SCRATCHES CAN INCREASE WEAR AND THE RISK OF CORROSION, MANUAL SURGICAL INSTRUMENTS HAVE A LIMITED LIFE-SPAN WHICH IS DETERMINED BY WEAR OR DAMAGE DUE TO REPEATED INTENDED USE. WHEN A SURGICAL INSTRUMENT REACHES THE END OF ITS FUNCTIONAL LIFE, CLEAN THE INSTRUMENT OF ANY AND ALL BIOMATERIAL/BIOHAZARDS AND SAFELY DISCARD THE INSTRUMENT IN ACCORDANCE WITH APPLICABLE LAWS AND REGULATIONS. THE DEVICE HISTORY RECORD (DHR) REVIEW WAS NOT PERFORMED AS THE LOT NUMBER IS UNKNOWN. IT IS UNKNOWN HOW MANY SURGICAL PROCEDURES (CYCLES) THIS DEVICE HAS EXPERIENCED THROUGHOUT ITS LIFE IN THE FIELD AS THE LOT NUMBER IS UNKNOWN TO DETERMINE THE DATE OF MANUFACTURE. THE VIANT RISK MANAGEMENT FILES WERE REVIEWED TO ENSURE THE REPORTED FAILURE MODE (OR SIMILAR) IS CAPTURED AND ASSESSED. THE REVIEW REVEALED THERE ARE SIMILAR FAILURE MODES IDENTIFIED AND MITIGATED TO THE LOWEST POSSIBLE RISK REGION. IN CONCLUSION, BASED ON THE CUSTOMER'S INSPECTION OF THE DEVICE, DEFECTS WERE IDENTIFIED BUT NO PRODUCT FAILURE, MALFUNCTION, OR ISSUES WERE IDENTIFIED REGARDING THE REPORTED FAILURE. THUS, THE REPORTED EVENT IS UNCONFIRMED. IF THE COMPLAINT SAMPLE OR PRODUCT IMAGES ARE RECEIVED BY VIANT, IT WILL BE EVALUATED AND THE COMPLAINT RECORD WILL BE UPDATED ACCORDINGLY. NO FURTHER INVESTIGATION WITH REGARD TO THIS COMPLAINT IS REQUIRED AT THIS TIME. VIANT WILL CONTINUE TO MONITOR FOR TRENDS.
H3: ON (B)(6) 2024, VIANT MEDICAL BECAME AWARE OF A GROUP OF COMPLAINTS FROM THE CUSTOMER (DISTRIBUTOR) WHICH VIANT WERE NOT MADE AWARE OF. VIANT IS IN PROCESS OF COORDINATING WITH THE CUSTOMER TO RECOVER THE DEVICES OR IMAGES FOR FULL EVALUATION, IF STILL AVAILABLE. ONCE ALL THE INFORMATION IS COLLECTED AND EVALUATED BY VIANT, A FOLLOW-UP MEDWATCH 3500A EMDR WILL BE SUBMITTED. G2: COMPLAINT INFORMATION PROVIDED BY DISTRIBUTOR, ENOVIS.
IT WAS REPORTED DURING AN UNKNOWN PROCEDURE ON A 65 YEAR OLD MALE PATIENT THAT THE REAMER SEEMED WOBBLY. THE MALFUNCTION OCCURRED AWAY FROM THE PATIENT. ANOTHER TRAY WAS OPENED AND A DIFFERENT REAMER HANDLE WAS USED SUCCESSFULLY TO COMPLETE THE PROCEDURE WITH A ONE MINUTE DELAY. THE INSTRUMENT WAS INSPECTED PRIOR TO USE AND WAS DEEMED ACCEPTABLE FOR USE BASED ON ITS APPEARANCE. NO CONSEQUENCES OR IMPACT TO PATIENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1563720 | VIANT MEDICAL, LLC | EZ CLEAN¿ STRAIGHT REAMER HANDLE | LXH | VIANT MEDICAL, LLC | T5326 | 00840096401400 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 65 YR | Male |