FDA Adverse Event Malfunction Summary report: N

RESTORE ULTRA

MDR report key: 2021813 · Received February 25, 2011

Report

Report Number
3004209178-2011-01467
Event Type
Malfunction
Date Received
February 25, 2011
Date of Event
February 11, 2011
Report Date
February 11, 2011
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO., JUNCOS
Product Code
LGW
PMA / PMN Number
P840001
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

RECEIVED INFORMATION THE INS WAS OVER-DISCHARGED DUE TO PATIENT'S HEALTH ISSUES. A PHYSICIAN MODE RECHARGE WAS COMPLETED AND THE PATIENT WENT HOME TO FULLY RECHARGE THE INS. AFTER CHARGING THE SYSTEM FULLY IT STARTED TO "SHOCK" THE PATIENT AND THE PATIENT COULD NOT TURN IT OFF. THE REPRESENTATIVE MET THE PATIENT IN THE EMERGENCY ROOM AND USED THE 8840 PHYSICIAN PROGRAMMER TO CLEAR THE POWER ON RESET MESSAGE. THE INS SAID IT WAS OFF BUT WAS STILL SHOCKING THE PATIENT. REPRESENTATIVE TURNED THE INS ON AND "SHOCKING" SENSATION STOPPED. THE INS APPEARS TO BE WORKING FINE NOW. ADDITIONAL INFORMATION HAS BEEN REQUESTED AND IF RECEIVED A FOLLOW UP REPORT WILL BE SENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 RESTORE ULTRA LGW MEDTRONIC PUERTO RICO OPERATIONS CO., JUNCOS 37712 NA

Patients

Seq Age Sex Outcome Treatment
1 54 YR IMPLANTED:| ACCESSORY: MODEL 37752, LOT# NKA119018N| EXPLANTED:| LEAD: MODEL 3778, LOT# V148572021| EXPLANTED:| EXPLANTED:| LEAD: MODEL 3487A, LOT# V165192| IMPLANTED:| IMPLANTED:| PROGRAMMER: MODEL 37743, LOT# NKE117756N| EXPLANTED:| LEAD: MODEL 3487A, LOT# V165192| IMPLANTED:| EXTENSION: MODEL 37082, LOT# NKB015493N