FDA Adverse Event Malfunction Summary report: N

ATELLICA CH TOTAL BILIRUBIN_2 (TBIL_2)

MDR report key: 20216906 · Received September 13, 2024

Report

Report Number
2432235-2024-00206
Event Type
Malfunction
Date Received
September 13, 2024
Date of Event
August 3, 2024
Report Date
October 15, 2024
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS, INC.
Product Code
JFM
UDI-DI
00630414595818
PMA / PMN Number
K170065
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION (20-SEP-2024): SIEMENS HEALTHCARE DIAGNOSTICS HEADQUARTERS SUPPORT CENTER (HSC) CONCLUDED THE INVESTIGATION OF THE EVENT. HSC REVIEWED THE INFORMATION PROVIDED BY THE CUSTOMER. NO REAGENT OR INSTRUMENT ISSUES WERE IDENTIFIED. QUALITY CONTROL (QC) RECOVERED WITHIN THE CUSTOMER¿S ACCEPTABLE RANGES. THE CAUSE OF THE EVENT IS UNKNOWN. A POTENTIAL PRODUCT ISSUE WAS NOT IDENTIFIED. THE CUSTOMER IS OPERATIONAL. THE DEVICE IS PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVALUATION IS REQUIRED. SECTION H6 HAS BEEN UPDATED TO REFLECT THE HSC INVESTIGATION. INITIAL MDR WAS FILED ON 13-SEP-2024.

Additional Manufacturer Narrative · 0

AN OUTSIDE UNITED STATES (OUS) CUSTOMER CONTACTED THE SIEMENS HEALTHCARE DIAGNOSTICS REMOTE SERVICES CENTER (RSC) REGARDING AN ERRONEOUSLY DEPRESSED TOTAL BILIRUBIN_2 (TBIL_2) NEONATE PATIENT RESULT OBTAINED ON AN ATELLICA CH 930 INSTRUMENT. SIEMENS HEALTHCARE DIAGNOSTICS IS INVESTIGATING THE EVENT.

Description of Event or Problem · 0

THE CUSTOMER REPORTED AN ERRONEOUSLY DEPRESSED TOTAL BILIRUBIN_2 (TBIL_2) NEONATE PATIENT SAMPLE RESULT WAS OBTAINED ON AN ATELLICA CH 930 ANALYZER. THE ERRONEOUS RESULT WAS REPORTED TO THE PHYSICIAN(S), WHO QUESTIONED THE RESULT AS THE NEONATE HAD JAUNDICE. A SECOND (DIFFERENT) SAMPLE WAS PROCESSED ON AN ALTERNATE SIEMENS METHODOLOGY (RP500E BLOOD GAS ANALYZER). A HIGHER RESULT WAS OBTAINED, CONSIDERED CORRECT, AND REPORTED TO THE PHYSICIAN. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE ERRONEOUSLY DEPRESSED TOTAL BILIRUBIN_2 (TBIL_2) RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1114123 ATELLICA CH TOTAL BILIRUBIN_2 (TBIL_2) ENZYMATIC METHOD, BILIRUBIN JFM SIEMENS HEALTHCARE DIAGNOSTICS, INC. N/A 140170 00630414595818

Patients

Seq Age Sex Outcome Treatment
1 1 DA Unknown