FDA Adverse Event Malfunction Summary report: N

COAGULATION FACTOR VIII DEFICIENT PLASMA

MDR report key: 20211210 · Received September 13, 2024

Report

Report Number
9610806-2024-00034
Event Type
Malfunction
Date Received
September 13, 2024
Date of Event
August 13, 2024
Report Date
September 13, 2024
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH
Product Code
GJT
UDI-DI
00842768010996
PMA / PMN Number
K924396
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN OUTSIDE OF THE UNITED STATES (OUS) CUSTOMER CONTACTED THE SIEMENS CUSTOMER CARE CENTER TO REPORT A FALSELY ELEVATED FACTOR VIII RESULT ON A SYSMEX CN-6000 INSTRUMENT. SIEMENS EVALUATED THE ISSUE AND PROVIDED THE FOLLOWING CONCLUSION: BASED ON THE AVAILABLE INFORMATION, THE CAUSE OF THE DISCORDANT RESULT IS CAUSED BY A HANDLING ERROR (ERRONEOUS RULE CONFIGURED IN THE SITE'S MIDDLEWARE). THE CUSTOMER IS OPERATIONAL AND THE REPORTED ISSUE IS RESOLVED BY ROUTINE TROUBLESHOOTING. SYSMEX FACTOR VIII LOT 560836A IS PERFORMING AS INTENDED. A PRODUCT PERFORMANCE ISSUE HAS NOT BEEN IDENTIFIED. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THE OBSERVATION OF A FALSELY ELEVATED FACTOR VIII RESULT ON A SYSMEX CN-6000 SYSTEM. THE RESULT WAS REPORTED TO THE PHYSICIAN(S) WHO, BASED ON THE PATIENT'S SEVERE HEMOPHILIA CLASSIFICATION, QUESTIONED THE RESULT. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT FACTOR VIII RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1263094 COAGULATION FACTOR VIII DEFICIENT PLASMA PLASMA, COAGULATION FACTOR DEFICIENT GJT SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH N/A 560863A 00842768010996

Patients

Seq Age Sex Outcome Treatment
1 21 YR Male