COAGULATION FACTOR VIII DEFICIENT PLASMA
Report
- Report Number
- 9610806-2024-00034
- Event Type
- Malfunction
- Date Received
- September 13, 2024
- Date of Event
- August 13, 2024
- Report Date
- September 13, 2024
- Manufacturer
- SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH
- Product Code
- GJT
- UDI-DI
- 00842768010996
- PMA / PMN Number
- K924396
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
AN OUTSIDE OF THE UNITED STATES (OUS) CUSTOMER CONTACTED THE SIEMENS CUSTOMER CARE CENTER TO REPORT A FALSELY ELEVATED FACTOR VIII RESULT ON A SYSMEX CN-6000 INSTRUMENT. SIEMENS EVALUATED THE ISSUE AND PROVIDED THE FOLLOWING CONCLUSION: BASED ON THE AVAILABLE INFORMATION, THE CAUSE OF THE DISCORDANT RESULT IS CAUSED BY A HANDLING ERROR (ERRONEOUS RULE CONFIGURED IN THE SITE'S MIDDLEWARE). THE CUSTOMER IS OPERATIONAL AND THE REPORTED ISSUE IS RESOLVED BY ROUTINE TROUBLESHOOTING. SYSMEX FACTOR VIII LOT 560836A IS PERFORMING AS INTENDED. A PRODUCT PERFORMANCE ISSUE HAS NOT BEEN IDENTIFIED. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.
THE CUSTOMER REPORTED THE OBSERVATION OF A FALSELY ELEVATED FACTOR VIII RESULT ON A SYSMEX CN-6000 SYSTEM. THE RESULT WAS REPORTED TO THE PHYSICIAN(S) WHO, BASED ON THE PATIENT'S SEVERE HEMOPHILIA CLASSIFICATION, QUESTIONED THE RESULT. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT FACTOR VIII RESULT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1263094 | COAGULATION FACTOR VIII DEFICIENT PLASMA | PLASMA, COAGULATION FACTOR DEFICIENT | GJT | SIEMENS HEALTHCARE DIAGNOSTICS PRODUCTS GMBH | N/A | 560863A | 00842768010996 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 21 YR | Male |