FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 20203237 · Received September 12, 2024

Report

Report Number
2955842-2024-19296
Event Type
Malfunction
Date Received
September 12, 2024
Date of Event
August 21, 2024
Report Date
August 21, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110720
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) HAS RECEIVED THE UNIVERSAL SURGICAL MANIPULATOR (USM) ASSOCIATED WITH THIS COMPLAINT AND COMPLETED INVESTIGATIONS. THE UNIT WAS TESTED ON AND IN-HOUSE SYSTEM AND TRIGGERED ERRORS. THE UNIT WAS ALSO TESTED ON THE PATIENT SIDE CART FIXTURE TEST PLATFORM (PFTP) AND FAILED FIBER ON THE CLOCK SPRING AND ROLLING LOOP. A GOLD CLOCK SPRING & ROLLING LOOP WAS INSTALLED, AND THE UNIT PASSED.

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. FSE REPLACED USM TO RESOLVE THE ISSUE. THE SYSTEM WAS VERIFIED AND READY TO USE. ISI) HAS RECEIVED THE USM FOR EVALUATION. HOWEVER, THE FAILURE ANALYSIS HAS NOT BEEN COMPLETED YET.

Description of Event or Problem · 0

REFER TO H10/H11 FOR FOLLOW-UP INFORMATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING DA VINCI-ASSISTED CHOLECYSTECTOMY SURGICAL PROCEDURE, THE CUSTOMER HAD TO DISABLE UNIVERSAL SURGICAL MANIPULATOR (USM) 4 DUE TO FAULTS. AN INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) REVIEWED THE SYSTEM LOGS AND NOTED SEVERAL FAULTS. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE SYSTEM INITIALLY POWERED ON WITHOUT ANY ERRORS. THE PROCEDURE WAS COMPLETED ROBOTICALLY BY DISABLING ARM 4.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
505001 DAVINCI XI PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380652-42 N/A 00886874110720

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DA VINCI INSTRUMENTS AND ACCESSORIES