FDA Adverse Event Other Summary report: N

PUMP IN STYLE ADVANCED, BACK PACK

MDR report key: 2020313 · Received March 11, 2011

Report

Report Number
1419937-2011-00011
Event Type
Other
Date Received
March 11, 2011
Date of Event
May 18, 2010
Report Date
May 18, 2010
Manufacturer
MEDELA, INC.
Product Code
HGX
PMA / PMN Number
K031614
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE ORIGINAL PUMP WAS RETURNED FOR EVAL. THE NOTES ONLY STATE "PC BOARD," WHICH COULD BE TAKEN TO MEAN AN ISSUE WAS FOUND WITH THE PC BOARD, BUT THIS IS NOT EXPLICITLY STATED. THE DEVICE HAS SINCE BEEN SCRAPPED; THEREFORE, NO CONCLUSION CAN BE DRAWN. AS PART OF COMPLAINT REMEDIATION ACTIVITIES, HISTORICAL COMPLAINT RECORDS ARE BEING REVIEWED FOR POSSIBLE ADVERSE EVENTS. MEDELA IS COMMITTED TO CREATING AN EFFECTIVE COMPLAINT HANDLING PROCESS TO ASSURE COMPLAINTS ARE PROCESSED IN A TIMELY MANNER AND EVALUATED FOR PART 803 REPORTING.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE PUMP SHE HAD BEEN USING WAS TOO STRONG ON THE LOW SETTING, CAUSING SO MUCH PAIN AND RIPPING OF THE SKIN, SHE WENT TO THE HOSPITAL WITH THE PUMP AND MET HER DOCTOR. THE CUSTOMER'S DOCTOR DID NOT HAVE A GAUGE WITH WHICH TO TEST THE PUMP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PUMP IN STYLE ADVANCED, BACK PACK PUMP, BREAST, POWERED HGX MEDELA, INC.

Patients

Seq Age Sex Outcome Treatment
1 Other