FDA Adverse Event Malfunction Summary report: N

TOTAL PROTEIN URINE/CSF GEN.3

MDR report key: 20203024 · Received September 12, 2024

Report

Report Number
1823260-2024-02637
Event Type
Malfunction
Date Received
September 12, 2024
Date of Event
August 14, 2024
Report Date
December 4, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JIQ
UDI-DI
07613336121535
PMA / PMN Number
K141925
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE ANALYZER'S SERIAL NUMBER IS (B)(6). A SMALL AMOUNT OF PRECIPITATES WERE OBSERVED IN THE SAMPLE. THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

QC OUTLIERS WERE OBSERVED AROUND THE DATE OF THE EVENT. THE CALIBRATION DATA THAT WAS PROVIDED (FOR DATES (B)(6) 2024) WAS ACCEPTABLE. A BUBBLE WAS OBSERVED ON TOP OF THE SURFACE FOR ONE OF THE SAMPLES. ON (B)(6) 2024, A SAMPLE PIPETTOR ERROR WAS OBSERVED WHICH IS CONSISTENT WITH A SAMPLE QUALITY ISSUE. THE FIELD SERVICE REPRESENTATIVE REPLACED THE PROBE AND SPRING, PERFORMED ALIGNMENTS, AND PRIMED THE SAMPLE TUBE. QC PASSED. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE TOTAL PROTEIN URINE/CSF GEN.3 RESULTS FOR 1 PATIENT SAMPLE ON A COBAS C 503 ANALYTICAL UNIT. THE INITIAL RESULT WAS 0.63 G/L. THE SAMPLE WAS REPEATED TWICE ON (B)(6) 2024, RESULTING IN VALUES OF 0.13 G/L AND 0.11 G/L. THE CUSTOMER REPEATED THE SAMPLE BECAUSE A SECOND SAMPLE COLLECTED FROM THE PATIENT HAD VALUES SIMILAR TO THE REPEAT VALUES OBTAINED ON (B)(6) 2024. THE VALUES FROM THE SECOND SAMPLE WERE NOT PROVIDED. THE QUESTIONABLE RESULT WAS REPORTED OUTSIDE THE LABORATORY AND WAS QUESTIONED BY THE CLINICAL STAFF. DUE TO THE RESULT BEING QUESTIONED BY THE CLINICAL STAFF, THE SAMPLE WAS REPEATED. AN AMENDED REPORT WAS SENT AS THE REPEATED RESULT MATCHED THE CLINICAL PICTURE FOR THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
557863 TOTAL PROTEIN URINE/CSF GEN.3 URINE/CSF TOTAL PROTEIN TEST JIQ ROCHE DIAGNOSTICS 783083 07613336121535

Patients

Seq Age Sex Outcome Treatment
1 NA Female