FDA Adverse Event Malfunction Summary report: N

PACKAGE,350P,PP01,EN,350-STR-US-10

MDR report key: 20186824 · Received September 10, 2024

Report

Report Number
3004123209-2024-00161
Event Type
Malfunction
Date Received
September 10, 2024
Date of Event
June 28, 2024
Report Date
November 25, 2024
Manufacturer
HEARTSINE TECHNOLOGIES LTD
Product Code
MKJ
UDI-DI
05060167120671
PMA / PMN Number
P160008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

HEARTSINE TECHNOLOGIES LTD HAS RECEIVED THE DEVICE FOR EVALUATION. WE WILL COMMUNICATE OUR FINDINGS REGARDING THE CAUSE OF THIS EVENT IN OUR FINAL REPORT. HEARTSINE CONTACTED THE CUSTOMER TO REQUEST ADDITIONAL INFORMATION ON THE PATIENT. NO RESPONSE HAS BEEN RECEIVED FROM THE CUSTOMER. PATIENT FIELDS IN WHICH INFORMATION IS NOT PROVIDED WERE INTENTIONALLY LEFT BLANK.

Additional Manufacturer Narrative · 0

HEARTSINE'S INVESTIGATION WAS UNABLE TO DETERMINE THE ROOT CAUSE OF THE REPORTED FAULT. THE EVENT MEMORY HAD BEEN ERASED PRIOR TO RECEIPT AT HEARTSINE, THEREFORE THERE WAS LIMITED DATA TO REVIEW. HOWEVER, THE INVESTIGATION WAS ABLE TO CONFIRM THAT THE DEVICE CYCLED BETWEEN "PADS ON" AND "PADS OFF" COMMENTS DURING A PATIENT INVOLVED EVENT. THE DEVICE ALSO APPEARED TO POWER OFF USING THE NORMAL SHUTDOWN SEQUENCE. NO FAULT WAS FOUND ON THE 350P THAT WOULD HAVE LED TO AN UNSTABLE PATIENT IMPEDANCE MEASUREMENT. THE DEVICE CORRECTLY MEASURED PATIENT IMPEDANCES AND DELIVERED SHOCKS TO SPECIFICATION THROUGHOUT THE INVESTIGATION. THE DEVICE SHALL BE RETAINED BY HEARTSINE AND THE CUSTOMER WAS PROVIDED WITH A REPLACEMENT DEVICE.

Description of Event or Problem · 0

THE CUSTOMER CONTACTED HEARTSINE TO REPORT THAT THEIR DEVICE FAILED TO POWER ON DURING A PATIENT INVOLVED EVENT. IN THIS STATE THE DEVICE WOULD BE INOPERABLE AND DEFIBRILLATION THERAPY WOULD NOT BE AVAILABLE IF NEEDED. THIS ISSUE IS PATIENT RELATED; HOWEVER THERE WAS NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 0

THE CUSTOMER CONTACTED HEARTSINE TO REPORT THAT THEIR DEVICE FAILED TO POWER ON DURING A PATIENT INVOLVED EVENT. IN THIS STATE THE DEVICE WOULD BE INOPERABLE AND DEFIBRILLATION THERAPY WOULD NOT BE AVAILABLE IF NEEDED. THIS ISSUE IS PATIENT RELATED; HOWEVER THERE WAS NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2022263 PACKAGE,350P,PP01,EN,350-STR-US-10 AUTOMATED EXTERNAL DEFIBRILLATORS (NON-WEARABLE) MKJ HEARTSINE TECHNOLOGIES LTD 350P 05060167120671

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown