FDA Adverse Event Malfunction Summary report: N

OMNITOM ELITE

MDR report key: 20165306 · Received September 7, 2024

Report

Report Number
3004938766-2024-00025
Event Type
Malfunction
Date Received
September 7, 2024
Date of Event
August 16, 2024
Report Date
September 6, 2024
Manufacturer
NEUROLOGICA CORPORATION
Product Code
JAK
PMA / PMN Number
K202526
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE PATIENT TREATMENT DELAY WAS DUE TO GETTING A CRITICAL ERROR WHEN ATTEMPTING TO SCAN. AFTER THE SYSTEM WAS REBOOTED, IT IS FUNCTIONING NORMALLY. WE'VE IMPLEMENTED CORRECTIVE MEASURES TO MITIGATE RISKS AND PREVENT ERRORS. DAILY CALIBRATION AND QUALITY ASSURANCE TESTING ON THE SYSTEM WERE COMPLETED WITHOUT ANY ISSUES. NO PATIENT HARM OR OTHER ISSUES WERE REPORTED. NO ADDITIONAL PATIENT INFORMATION HAS BEEN RECEIVED; IF FURTHER INFORMATION HAS BEEN FOUND FOLLOW-UP MDR WILL BE SUBMITTED.

Description of Event or Problem · 0

WHEN ATTEMPTING TO SCAN THE PATIENT, TECHNICIANS ARE ENCOUNTERING A CRITICAL ERROR, RESULTING IN A DELAY IN THE PATIENT'S PROCEDURE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1343124 OMNITOM ELITE COMPUTED TOMOGRAPHY X-RAY SYSTEM JAK NEUROLOGICA CORPORATION NL5000

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown