FDA Adverse Event Malfunction Summary report: N

INITO FERTILITY MONITOR

MDR report key: 20160140 · Received September 5, 2024

Report

Report Number
MW5159276
Event Type
Malfunction
Date Received
September 5, 2024
Date of Event
September 1, 2024
Report Date
September 1, 2024
Manufacturer
CENTUM ELECTRONICS LIMITED
Product Code
NGE
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
WA, US
Reporter Occupation
PATIENT
Health Professional
*

Narratives

Description of Event or Problem · 0

INITO FERTILITY MONITOR - CLASS 1 MEDICAL DEVICE. I HAVE BEEN USING THIS DEVICE FOR 2 MONTHS AND AM PART OF A FACEBOOK AND REDDIT SUPPORT GROUP FOR THIS PRODUCT. IT SEEMS THAT THERE IS A BUG IN THE SOFTWARE WHERE SOME USERS ARE CORRECTLY HAVING A PROCESSING TIME OF 600 SECONDS, BUT A BUG IN THEIR SOFTWARE EFFECTING SOME USERS ONLY PROCESS THE TEST IN 300 SECONDS, INCORRECTLY. IT SEEMS LIKE THIS IS AFFECTING ABOUT HALF THE USERS. THE COMPANY SHOULD IMMEDIATELY FIX THIS BUG SO THAT TEST RESULTS ARE ACCURATE AS WOMEN ARE RELYING ON THIS TEST TO INFORM THEIR FERTILITY HEALTH.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2296594 INITO FERTILITY MONITOR TEST, LUTEINIZING HORMONE (LH), OVER THE COUNTER NGE CENTUM ELECTRONICS LIMITED

Patients

Seq Age Sex Outcome Treatment
1 35 YR Female Other