FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 20153018 · Received September 5, 2024

Report

Report Number
2955842-2024-19033
Event Type
Malfunction
Date Received
September 5, 2024
Date of Event
August 13, 2024
Report Date
August 13, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110744
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. DURING FIELD EVALUATION, FSE CONFIRMED PMA 54 INDICATING INTERMITTENT REMINDER TO CLEAN THE SYSTEM CABLE CONNECTIONS. AS PART OF SERVICE, FSE REPLACED THE SYSTEM CABLE, TRANSCEIVERS AND COVER. AFTER REPLACEMENT, THE DA VINCI SYSTEM WAS RECALIBRATED, TESTED, OPERATED WITHOUT ERROR AND VERIFIED READY FOR USE. THE AFFECTED PART INVOLVED WITH THIS COMPLAINT IS A FIELD SCRAP ITEM AND WILL NOT BE RETURNED TO ISI FOR FURTHER INVESTIGATION. THE COMPLAINT WAS CONFIRMED BASED ON THE FIELD EVALUATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED UROLOGY PYELOPLASTY SURGICAL PROCEDURE USING A DUAL SURGEON CONSOLE (SSC) SETUP, THE RIGHT MASTER TOOL MANIPULATOR (MTM) ON SSC1 WAS NOT RESPONDING. SURGEON CONTINUED THE CASE USING SSC2 MTM. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SERVICE ENGINEER (TSE) REVIEWED THE SYSTEM LOGS AND CONFIRMED A PREVENTIVE MAINTENANCE ADVISORY (PMA) 54 REGARDING POWER WARNING POINTING TO FIBER CABLE CONNECTING TO THE AFFECTED CONSOLE. THERE WAS NO SYSTEM ERROR MESSAGE. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY. ISI FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE NURSE CONFIRMED NO ISSUE UPON POWER UP. PROCEDURE WAS COMPLETED USING SSC2.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1835707 DAVINCI XI SURGEON SIDE CONSOLE, SMART PEDALS NAY INTUITIVE SURGICAL, INC 380677-04 N/A 00886874110744

Patients

Seq Age Sex Outcome Treatment
1 NA Prefer Not To Disclose DA VINCI INSTRUMENTS AND ACCESSORIES