FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2013586 · Received March 10, 2011

Report

Report Number
2122870-2011-00544
Event Type
Malfunction
Date Received
March 10, 2011
Date of Event
February 9, 2011
Report Date
February 9, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLE WAS SERUM. THE CUSTOMER IS A REFERENCE LABORATORY, ALL SAMPLES ARE COLLECTED AND PROCESSED OFF-SITE.PER CUSTOMER, QC WAS ACCEPTABLE PRIOR TO AND AFTER THE EVENT.A FIELD SERVICE ENGINEER (FSE) WAS ON-SITE (B)(6) 2011. FSE REPLACED THE SAMPLE PIPETTOR PROACTIVELY BECAUSE IT LOOKED OLD. FSE ALSO STATED THE CUSTOMER'S SYSTEM CHECKS WERE ALL PASSING WITHIN SPECIFICATIONS.A CLEAR ROOT CAUSE FOR THIS EVENT COULD NOT BE DETERMINED.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING FALSE NEGATIVE RESULTS FOR HYBRITECH PSA RESULTS GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM FOR MULTIPLE PATIENTS.THE RESULTS FOR THE PATIENT WERE REQUESTED BUT NOT PROVIDED BY THE CUSTOMER. THE DATA FOR THE OTHER PATIENTS ARE DOCUMENTED IN MDR #S 2050012-2011-00543, 2050012-2011-00545 AND 2050012-2011-00546. IT IS UNKNOWN IF THERE WAS ANY CHANGE TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1