FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2013522 · Received March 10, 2011

Report

Report Number
2122870-2011-00546
Event Type
Malfunction
Date Received
March 10, 2011
Date of Event
February 9, 2011
Report Date
February 9, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
LTJ
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLE WAS SERUM. THE CUSTOMER IS A REFERENCE LABORATORY, ALL SAMPLES ARE COLLECTED AND PROCESSED OFF-SITE. PER CUSTOMER, QC WAS ACCEPTABLE PRIOR TO AND AFTER THE EVENT. A FIELD SERVICE ENGINEER (FSE) WAS ON-SITE (B)(4) 2011. FSE REPLACED THE SAMPLE PIPETTOR PROACTIVELY BECAUSE IT LOOKED OLD. FSE ALSO STATED THE CUSTOMER'S SYSTEM CHECKS WERE ALL PASSING WITHIN SPECIFICATIONS. A CLEAR ROOT CAUSE FOR THIS EVENT COULD NOT BE DETERMINED.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC (BCI) REGARDING FALSE NEGATIVE RESULTS FOR HYBRITECH PSA RESULTS GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM FOR MULTIPLE PATIENTS. THE RESULTS FOR THE PATIENT WERE REQUESTED BUT NOT PROVIDED BY THE CUSTOMER. THE DATA FOR THE OTHER PATIENTS ARE DOCUMENTED IN MDR #S 2050012-2011-00543, 2050012-2011-00544 AND 2050012-2011-00545. IT IS UNKNOWN IF THERE WAS ANY CHANGE TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER LTJ BECKMAN COULTER INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1