FDA Adverse Event Malfunction Summary report: N

ACCESS 2 IMMUNOASSAY SYSTEM

MDR report key: 2012523 · Received March 10, 2011

Report

Report Number
2122870-2011-00604
Event Type
Malfunction
Date Received
March 10, 2011
Date of Event
February 3, 2011
Report Date
February 7, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
922823/A007
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE FT3 SAMPLES ARE COLLECTED IN PLASTIC BD LIHEP PLASMA TUBES WITH A GEL SEPARATOR. PER CUSTOMER, THE SAMPLES WERE NORMAL IN APPEARANCE AND WERE ANALYZED FROM THE PRIMARY CONTAINERS. ALL THREE LEVELS OF FT3 QC WERE WITHIN THE CUSTOMER'S ESTABLISHED RANGES PRIOR TO AND ON THE DAY OF THE EVENT. ON (B)(6) 2011, THE CUSTOMER PERFORMED ROUTINE SYSTEM CHECK WHICH PASSED WITHIN INSTRUMENT SPECIFICATIONS. PER CUSTOMER EVENT LOG, NO ERRORS WERE POSTED IN CONJUNCTION WITH THE RESULTS IN THIS EVENT. SERVICE WAS NOT DISPATCHED FOR THIS EVENT AS THE CUSTOMER IS NOT QUESTIONING INSTRUMENT PERFORMANCE AT THIS TIME. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE FOR THIS EVENT WITH THE DATA PROVIDED.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO LOWER THAN EXPECTED FREE T3 (FT3) RESULTS BELOW THE NORMAL REFERENCE RANGE FOR SEVEN PATIENTS GENERATED BY ACCESS 2 IMMUNOASSAY ANALYZER. THE RESULTS WERE REPORTED OUT OF THE LABORATORY AND QUESTIONED BY THE PHYSICIAN SINCE THEY DID NOT MATCH THE PATIENT'S CLINICAL HISTORY. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. ACCESS 2 N/A

Patients

Seq Age Sex Outcome Treatment
1