FDA Adverse Event Malfunction Summary report: N

ELECSYS TESTOSTERONE II ASSAY

MDR report key: 20112606 · Received August 30, 2024

Report

Report Number
1823260-2024-02526
Event Type
Malfunction
Date Received
August 30, 2024
Date of Event
August 3, 2024
Report Date
September 30, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CDZ
PMA / PMN Number
K211685
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

CALIBRATION AND QC WERE ACCEPTABLE. NO ISSUES WERE IDENTIFIED DURING A REVIEW OF THE ALARM TRACE DATA. THE FIELD SERVICE ENGINEER (FSE) VERIFIED ALL MECHANICAL AND FLUIDIC ADJUSTMENTS AND PERFORMED AN INSTRUMENT CHECK. ALL CHECKS PASSED AND NO INSTRUMENT ISSUES WERE IDENTIFIED. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Additional Manufacturer Narrative · 0

THE E801 ANALYZER SERIAL NUMBER IS (B)(6).

Description of Event or Problem · 0

THE INITIAL REPORTER QUESTIONED LOW RESULTS FOR 15 PATIENT SAMPLES TESTED FOR ELECSYS TESTOSTERONE II ASSAY (TESTOSTERONE II) ON A COBAS E 801 ANALYTICAL UNIT. DISCREPANT RESULTS WERE PROVIDED FOR 3 PATIENT SAMPLES. PATIENT 1 INITIAL RESULT WAS 461 NG/DL. THE REPEAT RESULT WAS 748 NG/DL. PATIENT 2 INITIAL RESULT WAS <2.5 NG/DL WITH A DATA FLAG. THE REPEAT RESULT WAS 15.7 NG/DL. PATIENT 3 INITIAL RESULT WAS 47.1 NG/DL. THE REPEAT RESULT WAS 96.4 NG/DL. THE INITIAL RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY WHERE THE DOCTOR QUESTIONED THEM. THE REPEAT RESULTS WERE BELIEVED TO BE CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
847587 ELECSYS TESTOSTERONE II ASSAY TESTOSTERONE ASSAY CDZ ROCHE DIAGNOSTICS 75447801

Patients

Seq Age Sex Outcome Treatment
1 NA Male