FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON CLINICAL SYSTEM

MDR report key: 2011142 · Received March 8, 2011

Report

Report Number
2050012-2011-00674
Event Type
Malfunction
Date Received
March 8, 2011
Date of Event
February 8, 2011
Report Date
February 8, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JGS
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRIOR TO THE EVENT, THE OPERATOR HAD PERFORMED TWICE WEEKLY MAINTENANCE AND SUBSEQUENTLY HAD PROBLEMS WITH CALIBRATION AND QC. A REVIEW OF DATA INDICATED THAT THE ISSUE OCCURRED IN CONJUNCTION WITH MAINTENANCE. AFTER THE ISSUE WAS NOTICED, THE SYSTEM WAS RE-CALIBRATED AND QC WAS WITHIN THE ESTABLISHED RANGE. IT IS NOT KNOWN IF QC WAS RUN AFTER THE EVENT PRIOR TO RECALIBRATION. BCI FIELD SERVICE ENGINEER (FSE) EVALUATED THE INSTRUMENT. THE FSE NOTED THAT THE PERFORMANCE OF THE CHLORIDE ELECTRODE WAS APPROACHING REPLACEMENT CRITERIA. THE FSE REPLACED THE ELECTRODE, CLEANED THE PORT, AND VERIFIED PERFORMANCE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO ERRONEOUSLY LOW SODIUM (NA) RESULTS GENERATED BY UNICEL DXC 600 PRO SYNCHRON CLINICAL SYSTEM FOR 15 PATIENT SAMPLES. THE RESULTS WERE REPORTED OUT OF THE LABORATORY AND QUESTIONED BY A PHYSICIAN. REPEAT TESTS WERE PERFORMED AFTER RECALIBRATION OF THE SYSTEM AND THE REPORTS WERE AMENDED. PATIENT TREATMENT WAS NOT INITIATED OR WITHHELD BASED UPON THE ERRONEOUS RESULTS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 PRO SYNCHRON CLINICAL SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JGS BECKMAN COULTER, INC. DXC 600 PRO NA

Patients

Seq Age Sex Outcome Treatment
1