DAVINCI XI
Report
- Report Number
- 2955842-2024-18713
- Event Type
- Malfunction
- Date Received
- August 28, 2024
- Date of Event
- August 6, 2024
- Report Date
- August 6, 2024
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- UDI-DI
- 00886874110720
- PMA / PMN Number
- K131861
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- NURSE
- Health Professional
- Yes
Narratives
ANNEX CODE C HAVE BEEN UPDATED BASED ON FAILURE ANALYSIS TESTING.
INTUITIVE SURGICAL, INC. (ISI) DID RECEIVE A DA VINCI PRODUCT INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS. THE USM WAS ANALYZED AND WAS CONFIRMED AS HAVING OCCURRED IN THE FIELD VIA LOGS AND WAS REPLICATED IN-HOUSE. LOGS SHOWS MULTIPLE 319 ERRORS (ACC NOT FOUND) ON ARM 4 POINTING TOWARDS THE ROLLING LOOP FIBER. THE UNIT WAS TESTED ON AN IN-HOUSE SYSTEM IN NORMAL MODE WHERE IT TRIGGERED A 319 ERROR. THE UNIT WAS ALSO TESTED ON A PFTP WHERE IT FAILED TESTS CHECK ALL BOARDS PRESENT (ACC NOT FOUND) AND FIBER TEST ON ROLLING LOOP. DURING INVESTIGATION, IT WAS NOTICED THAT THE ROLLING LOOP AND GROUND STRAPS WERE TANGLED IN THE SPAR. THE OLD ROLLING LOOP AND GROUND STRAPS WERE CUT OUT AND A GOLDEN ROLLING LOOP FIBER WAS INSTALLED, AND THE UNIT PASSED BOTH CHECK ALL BOARDS PRESENT AND FIBER TEST ON RETRY. THE UNIT PASSED ALL OTHER REQUIRED TESTS THAT HAS TO DO WITH THE REPORTED PROBLEM THEREAFTER. THE COMPLAINT WAS CONFIRMED BY FAILURE ANALYSIS.
AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS ABLE TO REPRODUCE THE REPORTED COMPLAINT AND REPLACED THE UNIVERSAL SURGICAL MANIPULATOR (USM) TO RESOLVE THE ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI HAS RECEIVED THE USM, BUT FAILURE ANALYSIS HAS NOT YET BEEN COMPLETED. A FOLLOW-UP MDR WILL BE SUBMITTED AFTER FAILURE ANALYSIS INVESTIGATION AND IF ADDITIONAL INFORMATION IS OBTAINED.
REFER TO H10/H11 FOR FOLLOW-UP INFORMATION.
REFER TO H10/H11 FOR FOLLOW-UP INFORMATION.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED UROLOGY PROSTATECTOMY SURGICAL PROCEDURE, THE NURSE REPORTED TO AN INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SERVICE ENGINEER (TSE) A NON-RECOVERABLE FAULT ON ARM 4. WHEN OR STAFF TRIED TO RECOVER THE FAULT, THE ARM HAD A NON-RECOVERABLE FAULT, AND THE ARM WAS DISABLED. THE SYSTEM LOGS CONFIRM ARM 4 ERRORS. THE TSE HAD THE CUSTOMER HARD CYCLE / EMERGENCY POWER OFF TO PATIENT SIDE CART (PSC) AND ARM 4 FAULTED WITH NON-RECOVERABLE ERROR 319 AT STARTUP. THE TSE WAS UNABLE TO CONFIRM 319 ERROR IN THE SYSTEM LOGS AT THE TIME OF THE CALL. THE CUSTOMER WAS FINISHED WITH THE ROBOTIC PORTION OF THE PROCEDURE. THE PROCEDURE WAS COMPLETED AS PLANNED WITH NO REPORTED INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 127872 | DAVINCI XI | PATIENT SIDE CART, 4-ARM | NAY | INTUITIVE SURGICAL, INC | 380652-31 | N/A | 00886874110720 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Male | DA VINCI INSTRUMENTS AND ACCESSORIES |