UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-00598
- Event Type
- Malfunction
- Date Received
- March 6, 2011
- Date of Event
- June 16, 2010
- Report Date
- February 3, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K023764
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AS
- Reporter Occupation
- OTHER
Narratives
THE SAMPLE IS SERUM WHICH WAS CENTRIFUGED AUTOMATICALLY ON POWER PROCESSOR. QC AND/OR SYSTEM CHECK DATA WAS NOT PROVIDED. CUSTOMER IS NOT REPORTING ANY SYSTEM PERFORMANCE ISSUES. NO SYSTEM EVENT LOG MESSAGES REPORTED WITH THIS EVENT. DUE TO THE BELATED REPORTING OF THIS EVENT, SAMPLE WAS UNAVAILABLE FOR TESTING BY CUSTOMER PRODUCT LINE SUPPORT (CPLS). SERVICE WAS NOT DISPATCHED. HETEROPHILE INTERFERENCE IS THE LIKELY ROOT CAUSE FOR THIS EVENT.
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) TO REPORT ERRONEOUSLY ELEVATED THYROID STIMULATING HORMONE (TSH) RESULT FOR A PATIENT GENERATED BY UNICEL DXI 800 ACCESSS CHEMISTRY ANALYZER. THE RESULT WAS REPORTED OUT OF THE LABORATORY AND QUESTIONED BY THE PHYSICIAN SINCE IT DID NOT MATCH THE PATIENT'S CLINICAL PRESENTATION. THE SAMPLE WAS REPEATED WITH SCANTIBODIES HRT ON THE SAME UNIT AND LOWER RESULT WAS OBTAINED. IN ADDITION, THE SAMPLE WAS REPEATED ON ALTERNATE METHODOLOGY AT A REFERENCE LABORATORY AND A RESULT WITHIN NORMAL REFERENCE RANGE WAS OBTAINED. AMENDED REPORT WAS INITIATED AND SUBMITTED TO THE PHYSICIAN. PATIENT RESULTS ARE PROVIDED. THE CUSTOMER WAS NOT MADE AWARE OF ANY PATIENT INJURY OR CHANGE IN TREATMENT ASSOCIATED WITH EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | DXI 800 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |