FREESTYLE LIBRE 3
Report
- Report Number
- 2954323-2024-32717
- Event Type
- Injury
- Date Received
- August 27, 2024
- Date of Event
- July 28, 2024
- Report Date
- August 27, 2024
- Manufacturer
- ABBOTT DIABETES CARE LTD
- Product Code
- QLJ
- PMA / PMN Number
- K212132
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- 003
Narratives
THE PRODUCT HAS BEEN REQUESTED BACK FOR INVESTIGATION AND THE CUSTOMER AGREED TO RETURN THE DEVICE, HOWEVER, AT THIS TIME PRODUCT HAS NOT YET BEEN RECEIVED AND A VALID SERIAL NUMBER HAS NOT BEEN PROVIDED. AN INVESTIGATION HAS BEEN PERFORMED FOR THE REPORTED COMPLAINT AND THERE WAS NO INDICATION THAT THE PRODUCT DID NOT MEET SPECIFICATION. CLINICAL DATA WAS REVIEWED AND CONFIRMED THAT FREESTYLE LIBRE SENSORS CONTINUE TO BE SAFE, EFFECTIVE, AND PERFORM AS INTENDED IN THE FIELD. STABILITY DATA FOR FREESTYLE LIBRE SENSORS WAS REVIEWED AND SHOWED NO ANOMALIES OR NON-CONFORMANCES THAT COULD HAVE LED TO THE COMPLAINT. THE AVAILABLE TRIPPED TREND REPORTS WERE REVIEWED FOR LIBRE SENSOR AND READ-21 FOR THE LAST YEAR. THE REVIEW IDENTIFIED A TRIPPED TREND FOR THIS PERCEPTION CODE. THIS TRIPPED TREND WAS ADDRESSED IN THE TRACKING AND TRENDING REVIEW PROCESS. THE REVIEW CONCLUDED THAT THE TRIPPED TREND WAS NOT CORRELATED WITH ANY IDENTIFIED PRODUCT RELATED ISSUE. THE MOST PROBABLE ROOT CAUSES ASSOCIATED WITH THIS FAILURE MODE ARE DISCONNECTED, FAULTY OR DAMAGED COMPONENTS, SOFTWARE/DATA CORRUPTION, OR MISUSE. HOWEVER, MITIGATIONS ARE IN PLACE TO REDUCE AND PREVENT SUCH ISSUES. ALL VITAL MANUFACTURING STEPS ARE VALIDATED, MONITORED, AND VERIFIED DURING MANUFACTURING TO ENSURE THE SYSTEM IS IN CONFORMANCE WITH THE VERIFIED DESIGN. ALL VITAL FUNCTIONS ARE MONITORED BY THE SYSTEM AND, WHEN NECESSARY, FUNCTION IS SUSPENDED TO SAFEGUARD AGAINST INACCURATE RESULTS. LABELING IS PROVIDED TO INSTRUCT THE USER ON THE INTENDED USE OF ALL VITAL PARTS OF THE SYSTEM TO MINIMIZE MISUSE. ALL COMPLAINTS AND COMPLAINT TRENDS ARE INVESTIGATED TO DETERMINE IF THERE IS A PRODUCT DEFECT/ DEFICIENCY. IF A PRODUCT DEFECT/ DEFICIENCY IS IDENTIFIED, A RISK EVALUATION IS COMPLETED AND COMPARED TO THE RISK MANAGEMENT REPORT, TO ENSURE THE RISK PROFILE HAS NOT CHANGED. ADDITIONALLY, AS A PART OF ABBOTT¿S POST-MARKET SURVEILLANCE PROCESS, ALL RISK EVALUATIONS WITH ASSOCIATED COMPLAINT DATA ARE REVIEWED ANNUALLY TO DETERMINE IF THE RISK PROFILES HAVE CHANGED AS COMPARED TO THE PRODUCT RISK MANAGEMENT REPORTS. THESE MONITORING PROCESSES ENSURE THAT ALL PRODUCT RISK PROFILES REMAIN ACCEPTABLE AND HAVE A POSITIVE BENEFIT/ RISK RATIO. IF PRODUCT IS RETURNED, A PHYSICAL INVESTIGATION WILL BE PERFORMED PER ADC'S ESTABLISHED PROCESSES AND PROCEDURES AND A REPORT WILL BE SUBMITTED UPON COMPLETION OF INVESTIGATION. ALL PERTINENT INFORMATION AVAILABLE TO ABBOTT DIABETES CARE HAS BEEN SUBMITTED.
A LOW GLUCOSE READINGS ISSUE WITH THE ABBOTT DIABETES CARE (ADC) DEVICE WAS REPORTED. THE CUSTOMER RECEIVED AN UNSPECIFIED LOW GLUCOSE SCAN ON THE ADC DEVICE COMPARED TO AN UNKNOWN BLOOD GLUCOSE TEST RESULT OBTAINED FROM AN COMPETITOR DEVICE. THE CUSTOMER NOTED A HORIZONTAL TREND ARROW WHICH INDICATES GLUCOSE IS CHANGING SLOWLY (LESS THAN 1 MG/DL PER MINUTE). THE CUSTOMER EXPERIENCED SYMPTOMS OF DIZZINESS AND THEN EXPERIENCED A LOSS OF CONSCIOUSNESS. THE CUSTOMER RECOVERED FROM THE LOSS OF CONSCIOUSNESS ON THEIR OWN WITHOUT THIRD PARTY ASSISTANCE. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY, OR MISTREATMENT ASSOCIATED WITH THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 19240 | FREESTYLE LIBRE 3 | CONTINUOUS GLUCOSE MONITORING SYSTEM | QLJ | ABBOTT DIABETES CARE LTD | 72081-01 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 43 YR | Unknown | Other |