PATIENT INFORMATION CENTER IX
Report
- Report Number
- 1218950-2024-00602
- Event Type
- Injury
- Date Received
- August 26, 2024
- Date of Event
- July 23, 2024
- Report Date
- October 8, 2024
- Manufacturer
- PHILIPS MEDICAL SYSTEMS
- Product Code
- MHX
- PMA / PMN Number
- K183387
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL, US
- Reporter Occupation
- NURSE
- Health Professional
- Yes
Narratives
D4: THE MANUFACTURING DATE FOR THE REPORTED DEVICE IS PRIOR TO 24SEPT2016 SO NO UDI REQUIRED. THE INVOLVED INTELLIVUE MX100 IS REPORTED UNDER MFR REPORT NUMBER: 9610816-2024-00549. A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION
A PHILIPS PRODUCT SUPPORT ENGINEER (PSE) REVIEWED PROVIDED AUDIT LOGS FROM THE PIC IX. PER THE PSE, THE EVENT BEGAN (B)(6) 2024 AT 05:40AM. THAT TIMESTAMP FALLS BETWEEN THE TIME WHERE THE USER TURNED OFF THE SPO2 ALARMS AT 11:29:36AM ON (B)(6) 2024 AND THEN TURNED SPO2 ALARMS BACK ON AT 7:03:08AM ON (B)(6) 2024, AS SEEN IN THE AUDIT LOG. (B)(6) 2024 18:03:49 UCMC CCD 10-033 PULSE - PULSE ALARMS FROM ON TO OFF MON10033 ALARM ON/OFF. (B)(6) 2024 18:03:49 UCMC CCD 10-033 PULSE - ECG/ARRHY ALARMS FROM OFF TO ON MON10033 ALARM ON/OFF. (B)(6) 2024 17:56:46 UCMC CCD 10-033 P - ALARMS ON MON10033 ALARM ON/OFF. (B)(6) 202417:56:46 UCMC CCD 10-033 SPO2 - ALARMS ON MON10033 ALARM ON/OFF. (B)(6) 2024 17:56:43 UCMC CCD 10-033 PULSE - PULSE ALARMS FROM OFF TO ON MON10033 ALARM. ON/OFF. (B)(6) 2024 17:56:43 UCMC CCD 10-033 PULSE - ECG/ARRHY ALARMS FROM ON TO OFF MON10033 ALARM. ON/OFF. (B)(6) 2024 17:56:43 UCMC CCD 10-033 PULSE - PULSE ALARMS OFF MON10033 ALARM. ON/OFF. (B)(6) 2024 17:56:43 UCMC CCD 10-033 PULSE - ECG/ARRHY ALARMS ON MON10033 ALARM. ON/OFF. (B)(6) 2024 07:04:28 UCMC CCD 10-033 PULSE - PULSE ALARMS FROM ON TO OFF MON10033 ALARM. ON/OFF. (B)(6) 2024 07:04:28 UCMC CCD 10-033 PULSE - ECG/ARRHY ALARMS FROM OFF TO ON MON10033 ALARM. ON/OFF. (B)(6) 2024 07:03:08 UCMC CCD 10-033 SPO2 - ALARMS ON MON10033 ALARM. ON/OFF. (B)(6) 2024 07:03:08 UCMC CCD 10-033 P - ALARMS ON MON10033 ALARM. ON/OFF. (B)(6) 2024 07:03:05 UCMC CCD 10-033 PULSE - PULSE ALARMS ON MON10033 ALARM. ON/OFF. (B)(6) 2024 07:03:05 UCMC CCD 10-033 PULSE - ECG/ARRHY ALARMS OFF MON10033 ALARM. ON/OFF. (B)(6) 2024 06:45:57 UCMC CCD 10-033 PULSE - ECG/ARRHY ALARMS ON MON10033 ALARM. ON/OFF. (B)(6) 2024 06:41:26 UCMC CCD 10-033 PULSE - ECG/ARRHY ALARMS ON MON10033 ALARM. ON/OFF. (B)(6) 2024 06:41:19 UCMC CCD 10-033 PULSE - ECG/ARRHY ALARMS ON MON10033 ALARM. ON/OFF. (B)(6) 2024 11:29:36 UCMC CCD 10-033 SPO2 - ALARMS OFF MON10033 ALARM. ON/OFF. BASED ON THE INFORMATION AVAILABLE AND THE REVIEW OF THE AUDIT LOGS, THE CAUSE OF THE REPORTED PROBLEM WAS THE USERS TURNING OFF THE SPO2 ALARMS. THE REPORTED PROBLEM OF AN ALARM FAILURE WAS NOT CONFIRMED. THE DEVICE WAS CONFIRMED TO BE OPERATING PER SPECIFICATIONS AND NO FAILURE WAS IDENTIFIED. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME. IF ADDITIONAL INFORMATION IS RECEIVED THE COMPLAINT FILE WILL BE REOPENED.
IT WAS REPORTED THE PATIENT'S SPO2 READING DISPLAYED AS LOW AS 40% BUT NO ALARM WAS GENERATED, WHICH LED TO A DELAY IN CARE OF UNKNOWN DURATION. THE PATIENT WENT INTO CARDIAC ARREST AND WAS TRANSFERRED TO THE ICU. AFTER REVIEWING THE CLINICAL AUDIT LOG, IT WAS DETERMINED THE SPO2 ALARMS WERE TURNED OFF AT THE CENTRAL STATION BY THE END USER. THE DEVICE WAS IN USE ON A PATIENT. THERE WAS A REPORT OF PATIENT OR USER HARM.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1481721 | PATIENT INFORMATION CENTER IX | PATIENT INFORMATION CENTER IX | MHX | PHILIPS MEDICAL SYSTEMS | 866389 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | Required Intervention |