FDA Adverse Event Malfunction Summary report: N

WATER PIK COMPLETE CARE WATER FLOSSER

MDR report key: 20055783 · Received August 23, 2024

Report

Report Number
0001712259-2024-00013
Event Type
Malfunction
Date Received
August 23, 2024
Date of Event
July 29, 2024
Report Date
August 23, 2024
Manufacturer
WATER PIK INC.
Product Code
EFS
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
501

Narratives

Description of Event or Problem · 0

CUSTOMER STATES: THE TOOTHBRUSH SLOWED DOWN, THEN HEATED UP, I MANAGED TO THROUGH IT ON THE BALCONY BEFORE THE BATTERY WENT UP IN FLAMES. THE CUSTOMER HAS RETURNED THE UNIT TO BEST BUY. HE STATES THAT HE INHALED THE SMOKE, HAS A BURN ON HIS HAND, AND DAMAGE TO THE BALCONY. I HAVE ATTACHED ALL PICTURES RECEIVED. CUSTOMER STATES HE WILL BE SENDING A VIDEO.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1527835 WATER PIK COMPLETE CARE WATER FLOSSER ORAL IRRIGATOR EFS WATER PIK INC. WP-861 230517AJM

Patients

Seq Age Sex Outcome Treatment
1 NA Male Other