FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP)

MDR report key: 20051254 · Received August 23, 2024

Report

Report Number
3013756811-2024-158572
Event Type
Injury
Date Received
August 23, 2024
Date of Event
July 30, 2024
Report Date
July 21, 2025
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
PMA / PMN Number
K203234
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AU
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED A BLOOD GLUCOSE (BG) LEVEL OF 251-325 MG/DL; CAUSE WAS DUE TO NOT HAVING ANY BACKUP METHODS OF INSULIN DELIVERY AFTER THE PUMP EXPERIENCED A MALFUNCTION ALARM. CUSTOMER ADMINISTERED A MANUAL INJECTION TO ADDRESS BG LEVEL. THE CUSTOMER WAS ADMITTED INTO THE EMERGENCY ROOM AND TREATED WITH INTRAVENOUS SALINE AND INSULIN FLUIDS. CUSTOMER WAS RELEASED FROM THE HOSPITAL ON JULY 31ST, 2024, WITH THE ISSUE RESOLVED. CUSTOMER DID NOT SUSTAIN ANY PERMANENT DAMAGE. A SYSTEM CHECK WAS PERFORMED, AND NO ISSUES WERE IDENTIFIED WITH THE CARTRIDGE, INFUSION SET TUBING, INFUSION SET CANNULA, OR THE INSULIN IN USE AT THE TIME OF EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1527409 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP) ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown INSULIN TYPE: NOVOLOG / NOVORAPID.