FDA Adverse Event
Malfunction
Summary report: N
UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEM
MDR report key: 2003423
·
Received March 1, 2011
Report
- Report Number
- 2050012-2011-00594
- Event Type
- Malfunction
- Date Received
- March 1, 2011
- Date of Event
- January 21, 2011
- Report Date
- January 21, 2011
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K042291
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
BCI CUSTOMER TECHNICAL SUPPORT (CTS) ADVISED THE CUSTOMER TO INSPECT THE REAGENT SYRINGE FOR LEAKS AND BUBBLES, AND TO TIGHTEN ALL REAGENT PROBES AND SYRINGE FITTINGS. THE CTS ALSO INSTRUCTED THE CUSTOMER TO REPLACE REAGENT SYRINGE PLUNGER BUT THE ISSUE WAS NOT RESOLVED. BCI FIELD SERVICE ENGINEER VISITED THE SITE ON (B)(4) 2011. THE FSE REPLACED AND CALIBRATED REAGENT PROBE A LEVEL SENSE BEAD TO RESOLVE THE ISSUE.
Description of Event or Problem · 1
A CUSTOMER CONTACTED BECKMAN COULTER, INC. (BCI) IN REGARDS TO A FLUID LEAK ON UNICEL DXC 600 PRO SYNCHRON CLINICAL SYSTEM. THE CUSTOMER STATED THAT THE INSTRUMENT WAS GIVING LEVEL SENSE ERROR WITH REAGENT PROBE A AND THE REAGENT TRAY WELL FILLED WITH LIQUID. THERE WAS NO EFFECT TO PATIENT OR USER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEM | CLINICAL CHEMSTRY ANALYZER | JJE | BECKMAN COULTER, INC. | DXC 600 PRO | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |