FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK D-TRONPLUS

MDR report key: 2002905 · Received February 8, 2011

Report

Report Number
2183996-2011-00165
Event Type
Malfunction
Date Received
February 8, 2011
Date of Event
August 30, 2010
Report Date
January 31, 2011
Manufacturer
ROCHE INSULIN DELIVERY SYSTEMS INC.
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

THE INFUSION DEVICE WAS EVALUATED. THE DOWN BUTTON DOES NOT RESPOND. ON THE BORDER OF THE BOTTOM COVER ARE BITE MARKS, AND THE BITE MARKS CAUSED A SEPARATION OF THE KEY PAD FOIL. THE DOME CONTACT OF THE DOWN BUTTON IS CONTAMINATED, AND THIS CAUSED A NON FUNCTIONING DOWN BUTTON. NO E8 ELECTRONIC ERRORS WERE FOUND IN THE INFUSION DEVICE HISTORY. THE DELIVERY ACCURACY MET PRODUCT SPECIFICATIONS. THE DISPLAY WINDOW WAS DAMAGED. THE PROBLEM MENTIONED BY THE PT WAS RELATED TO MISHANDLING OF THE PRODUCT.

Description of Event or Problem · 1

PT REPORTED THE INFUSION DEVICE HAD ELECTRONIC PROBLEMS. NO FURTHER INFO WAS AVAILABLE. NO PHYSIOLOGICAL EFFECTS WERE REPORTED. THE PT DID NOT REQUIRE ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. PRODUCT WAS REPLACED AND REQUESTED RETURN OF THE ALLEGED PRODUCT FOR EVAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHEK D-TRONPLUS INSULIN INFUSION PUMP LZG ROCHE INSULIN DELIVERY SYSTEMS INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 INSULIN| INSULIN INFUSION SET