FDA Adverse Event Injury Summary report: N

PRODIGY AUTOCODE

MDR report key: 20028532 · Received August 22, 2024

Report

Report Number
3005862821-2024-00010
Event Type
Injury
Date Received
August 22, 2024
Date of Event
May 22, 2024
Report Date
June 21, 2024
Manufacturer
OK BIOTECH CO., LTD.
Product Code
NBW
UDI-DI
00384841518505
PMA / PMN Number
K073118
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

1. NO NONCONFORMANCE WAS FOUND AND RECORDED IN THE DOCUMENT (B)(4) AFTER OKB REVIEWED DEVICE HISTORY RECORD (DHF) OF THE SUSPECTED/RETURNED METER (SERIAL#: (B)(6) AND STRIPS (LOT#: D230918B-1). 2. THE SUSPECTED METER THAT WAS SHIPPED TO PDC ON 2019-11-05 AND RETURNED BY PDC ON JULY 10,2024. WE TESTED THE RETURNED METER AND OUR RETAINED METER (SERIAL#: (B)(6) TO RE-EXAMINE THEIR SETTING AND ALL FUNCTIONS, AND FOUND NO MALFUNCTION OF BOTH METERS OCCURRED. STANDBY CURRENT (9.7 UA) OF THE SUSPECTED METER MET ACCEPTANCE CRITERIA (< 55 UA). 3. THE SUSPECTED STRIPS WITH 2-YEAR SHELF LIFE WERE MANUFACTURED ON 2023-09-18. WE TESTED THE RETURNED STRIP AND THE SAME BATCH OF RETAINED STRIPS FROM OUR WAREHOUSE, TESTING BY RETURNED METERS WITH ANY VALID CONTROL SOLUTIONS (BATCH# OF LEVEL LOW: 2AH1A04 AND EXP. BY 2025-01-31; BATCH# OF LEVEL HIGH: 2AH3A19 AND EXP. BY 2025-01-31), THE RETURNED STRIPS READINGS (LEVEL LOW: 200/203; LEVEL HIGH: 429/369) OUT THE ACCEPTABLE RANGE (LEVEL LOW: 40~85; LEVEL HIGH: 230~340). THE RETAINED STRIPS READINGS (LEVEL LOW: 52/51; LEVEL HIGH: 282/289) METS THE ACCEPTABLE RANGE (LEVEL LOW: 40~85; LEVEL HIGH: 230~340). 4. BECAUSE THE DESICCANTS OF OUR RETAINED STRIPS FROM OKB'S WAREHOUSE IS STILL FUNCTIONAL (ORANGE COLOR), AND TESTING RESULTS MET THE CRITERIA. HOWEVER, WE FOUND THE DESICCANTS OF PATIENT'S RETURNED STRIPS WERE INEFFECTIVE (DESICCANT COLOR CHANGED TO GREEN INDICATING THE STRIP MIGHT GET MOISTURE), AND TEST RESULTS ABOVE WERE FAILED. THE HIGHER READINGS WERE OBTAINED BECAUSE OF PATIENT'S STRIPS GET MOISTURE AND PRODUCED HIGHER READINGS. THEREFORE, USER'S IMPROPER OPERATION AND PRESERVATION MOSTLY CAUSED THE MALFUNCTION OF THE DEVICE.

Description of Event or Problem · 0

CALLER STATED THAT MEDICAL ATTENTION WAS SOUGHT ON 5-22-2024-AROUND 5:50PM AT HOME. CALLER STATED THAT SHE TESTED HER BLOOD GLUCOSE WITH HER PRODIGY METER AND RECEIVED A READING OF 253MG/DL. A NORMAL RESULT FOR THAT TIME OF DAY IS USUALLY AROUND 95-96 MG/DL. CALLER STATED THAT SHE TESTED HER BLOOD GLUCOSE THREE MORE TIMES AND THE READINGS WERE 247MG/DL, 233 MG/DL AND 228 MG/DL. CALLER STATED THAT SHE THEN WENT TO CARE NOW URGENT CARE LOCATED AT (B)(6) CALLER STATED THAT SHE DID NOT HAVE ANY SYMPTOMS BUT WAS NERVOUS ABOUT THE READINGS BEING SO HIGH. CALLER STATED THAT HER BLOOD GLUCOSE WAS 84MG/DL WHEN SHE ARRIVED AT THE URGENT CARE. CALLER STATED THAT SHE WAS NOT GIVEN ANY TREATMENT FOR HER BLOOD GLUCOSE. SHE STATED THAT SHE WAS AT THE URGENT CARE FOR ABOUT 45 MINUTES TO AN HOUR. CALLER STATED THAT SHE WAS TOLD TO FOLLOW UP WITH HER PRIMARY DOCTOR. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2178826 PRODIGY AUTOCODE BLOOD GLUCOSE MONITORING DEVICE NBW OK BIOTECH CO., LTD. 51850 D230918B-1 00384841518505

Patients

Seq Age Sex Outcome Treatment
1 69 YR Female