FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER.

MDR report key: 2001989 · Received February 27, 2011

Report

Report Number
2050012-2011-00547
Event Type
Malfunction
Date Received
February 27, 2011
Date of Event
January 25, 2011
Report Date
January 27, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
CGA
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ON (B)(6) 2011, THE CUSTOMER PERFORMED A MONTHLY MAINTENANCE ON THE GLUM, CALIBRATED AND RAN BIO RAD MULTIQUAL QC. THE L3 QC WAS IN RANGE ON THE HIGH SIDE OF THE MEAN (EXPECTED MEAN IS 363.1 MG/DL AND RANGE OF 347.1 - 379.1 MG/DL). ON (B)(6) 2011, THE CUSTOMER NOTICED THE QC ON THE BIO RAD MULTIQUAL L3 CONTROL READ OUT HI AROUND 384 MG/DL. THE CUSTOMER RECALIBRATED THE TEST AND L3 QC WAS IN RANGE. SINCE THE L3 QC HAD READ OUT HI EARLIER, THE CUSTOMER DECIDED TO RERUN SOME SAMPLES THAT WERE RUN EARLIER AND NOTICED THAT THE RERUN RESULTS DID NOT MATCH. SERVICE REPLACED THE GLUCOSE ACCUSENSE ELECTRODE. QA SPOKE WITH CUSTOMER TO CONFIRM THEY ARE INVERTING A FRESH BOTTLE OF REAGENT 5 TIMES AFTER SITTING AT ROOM TEMPERATURE FOR 8 HOURS PRIOR TO LOADING ON THE INSTRUMENT. ROOT CAUSE APPEARS TO BE THE ELECTRODE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC., (BCI) IN REGARDS ERRONEOUS GLUCOSE MODULAR (GLUM) RESULTS ON APPROXIMATELY 349 PATIENTS GENERATED BY THE UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER. THE RESULTS WERE REPORTED OUT OF THE LABORATORY. THE SAMPLES WERE REPEATED, AMENDED, AND REPORTED. THE CUSTOMER CONFIRMED THAT NO PATIENT TREATMENT WAS AFFECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER. CLINICAL CHEMISTRY ANALYZER, CGA BECKMAN COULTER INC. DXC800 PRO N/A

Patients

Seq Age Sex Outcome Treatment
1