FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2001976 · Received February 27, 2011

Report

Report Number
2122870-2011-00498
Event Type
Malfunction
Date Received
February 27, 2011
Date of Event
January 27, 2011
Report Date
January 27, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLE COLLECTION AND CENTRIFUGATION INFORMATION HAS NOT BEEN SUPPLIED TO DATE. QC AND SYSTEM INFORMATION HAS NOT BEEN SUPPLIED TO DATE. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON (B)(4) 2011 FOR THIS EVENT. THE FSE PERFORMED A SUBSTRATE VOLUME CHECK, WHICH FAILED. THE FSE THEN REPLACED THE SUBSTRATE PUMP AND DECONTAMINATED THE SUBSTRATE SYSTEM. THE FSE ALSO RECALIBRATED ALL ASSAYS AND PERFORMED QC; NO ISSUES WERE NOTED. HARDWARE IS THE ROOT CAUSE OF THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING A LOWER THAN EXPECTED TROPONIN (ACCUTNI) RESULT WITHIN THE NORMAL REFERENCE RANGE FOR ONE PATIENT GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM. THE ERRONEOUS RESULT WAS REPORTED OUT OF THE LABORATORY; HOWEVER, SUBSEQUENT TESTING PRODUCED A HIGHER RESULT ABOVE THE AMI CUT-OFF. THE AFFECT, IF ANY, TO THE PATIENT IS UNKNOWN AT THIS TIME FOR THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. ACCESS 2 N/A

Patients

Seq Age Sex Outcome Treatment
1