ACCESS® 2 IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-00498
- Event Type
- Malfunction
- Date Received
- February 27, 2011
- Date of Event
- January 27, 2011
- Report Date
- January 27, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K922823/A007
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OK, US
- Reporter Occupation
- OTHER
Narratives
SAMPLE COLLECTION AND CENTRIFUGATION INFORMATION HAS NOT BEEN SUPPLIED TO DATE. QC AND SYSTEM INFORMATION HAS NOT BEEN SUPPLIED TO DATE. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON (B)(4) 2011 FOR THIS EVENT. THE FSE PERFORMED A SUBSTRATE VOLUME CHECK, WHICH FAILED. THE FSE THEN REPLACED THE SUBSTRATE PUMP AND DECONTAMINATED THE SUBSTRATE SYSTEM. THE FSE ALSO RECALIBRATED ALL ASSAYS AND PERFORMED QC; NO ISSUES WERE NOTED. HARDWARE IS THE ROOT CAUSE OF THIS EVENT.
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING A LOWER THAN EXPECTED TROPONIN (ACCUTNI) RESULT WITHIN THE NORMAL REFERENCE RANGE FOR ONE PATIENT GENERATED BY THE ACCESS 2 IMMUNOASSAY SYSTEM. THE ERRONEOUS RESULT WAS REPORTED OUT OF THE LABORATORY; HOWEVER, SUBSEQUENT TESTING PRODUCED A HIGHER RESULT ABOVE THE AMI CUT-OFF. THE AFFECT, IF ANY, TO THE PATIENT IS UNKNOWN AT THIS TIME FOR THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACCESS® 2 IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | ACCESS 2 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |