FDA Adverse Event Malfunction Summary report: N

COULTER® LH750 HEMATOLOGY ANALYZER

MDR report key: 2001943 · Received February 27, 2011

Report

Report Number
1061932-2011-00093
Event Type
Malfunction
Date Received
February 27, 2011
Date of Event
January 28, 2011
Report Date
January 28, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
GKZ
PMA / PMN Number
K011342
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DE, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CONTROLS RUN BEFORE AND AFTER THE EVENT WERE WITHIN LIMITS. A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE AND IDENTIFIED THE PROBLEM AS AN AIR GAP AND BUBBLES IN DISPENSER. FSE REPLACED THE DISPENSER, CLEANED ALL SHEAR VALVES AND COMPLETED PREVENTIVE MAINTENANCE (PM) ON THE INSTRUMENT. FSE VERIFIED REPAIR PER ESTABLISHED PROCEDURES AND RAN SEVERAL SPECIMENS WHICH WHEN COMPARED WITH AN ALTERNATE INSTRUMENT WERE IDENTICAL. THE ROOT CAUSE IS ATTRIBUTED TO A DEFECTIVE RBC DILUENT DISPENSER.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING INTERMITTENT HIGH RBC AND PLATELET (PLT) RESULTS ON THE INITIAL SAMPLE RUN GENERATED BY THE COULTER LH750 HEMATOLOGY ANALYZER. THERE WAS NO DEATH, INJURY OR CHANGE TO PATIENT TREATMENT WITH REGARD TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® LH750 HEMATOLOGY ANALYZER AUTOMATED DIFFERENTIAL CELL COUNTER GKZ BECKMAN COULTER INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1