FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2001934 · Received February 27, 2011

Report

Report Number
2122870-2011-00487
Event Type
Malfunction
Date Received
February 27, 2011
Date of Event
January 31, 2011
Report Date
January 31, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO SAMPLE COLLECTION OR SYSTEM INFORMATION WAS SUPPLIED. THE CUSTOMER HAS AN AUTOMATIC RERUN PROTOCOL FOR ALL INITIAL ACCUTNI RESULTS WHICH ARE "UNEXPECTED". SAMPLES ARE RE-CENTRIFUGED BEFORE RERUN. SERVICE WAS NOT DISPATCHED, AS CUSTOMER IS NOT QUESTIONING INSTRUMENT PERFORMANCE. NO CLEAR ROOT CAUSE HAS BEEN DETERMINED.

Description of Event or Problem · 1

BECKMAN COULTER INC., (BCI) CONTACTED THIS CUSTOMER VIA THE TROPONIN (ACCUTNI) MARKETING SURVEY PROGRAM (MSP) CUSTOMER CONTACT PROGRAM. THE CUSTOMER STATED THAT THEIR LABORATORY HAD OBTAINED NON-REPRODUCIBLE, FALSE POSITIVE ACCUTNI RESULTS. THE CUSTOMER WAS UNABLE TO PROVIDE THE EXACT RESULTS OR DATES OF EVENTS. ERRONEOUS RESULTS WERE NOT REPORTED OUTSIDE OF THE LABORATORY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. ACCESS® 2 IMMUNOASSAY SYSTEM

Patients

Seq Age Sex Outcome Treatment
1