FDA Adverse Event Malfunction Summary report: N

COULTER® HMX AUTOLOADER ANALYZER

MDR report key: 2001090 · Received February 24, 2011

Report

Report Number
1061932-2011-00102
Event Type
Malfunction
Date Received
February 24, 2011
Date of Event
January 24, 2011
Report Date
January 25, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K922704
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLES WERE COLLECTED IN A BD VACUTAINER TUBE. CONTROLS WERE RUN BEFORE AND AFTER THIS INCIDENT AND RECOVERED WITHIN ASSAY LIMITS. PER THE CUSTOMER CONTROLS ARE RUN TWICE PER DAY. THE INSTRUMENT IS CURRENTLY WITHIN QC SPECIFICATIONS WITH RESPECT TO CONTROLS (ACCURACY) AND REPRODUCIBILITY (PRECISION). A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED AND WAS UNABLE TO REPRODUCE THE PROBLEM. THE FSE VERIFIED THE DIFFERENTIAL PUMP VOLUMES, RAN REPRODUCIBILITY, AND QC TO VERIFY THE INSTRUMENTS OPERATION. THE ROOT CAUSE FOR THE ERRONEOUS DIFFERENTIAL RESULTS IS UNKNOWN; HOWEVER, THE INSTRUMENT DID GENERATE APPROPRIATE FLAGS TO ALERT THE OPERATOR TO FURTHER REVIEW THE SAMPLE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) STATING THAT THE COULTER HMX AUTOLOADER ANALYZER GENERATED ERRONEOUS DIFFERENTIAL RESULTS WITH INSTRUMENT GENERATED FLAGS FOR TWO PATIENT SAMPLES. NO ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. MANUAL DIFFERENTIALS WERE PERFORMED ON BOTH OF THE SPECIMENS. SPECIMENS WERE ALSO REPEATED ON THE ORIGINAL INSTRUMENT. THE FIRST PATIENT'S SPECIMEN RECOVERED INSTRUMENT GENERATED FLAGS FOR BOTH THE WHITE BLOOD COUNT (WBC) AND DIFFERENTIAL PARAMETERS. THERE WAS NO DEATH, INJURY, OR CHANGE TO PATIENT TREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® HMX AUTOLOADER ANALYZER AUTOMATED DIFFERENTIAL CELL COUNTER GKZ BECKMAN COULTER, INC. HMX AL 115V N/A

Patients

Seq Age Sex Outcome Treatment
1