FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2000499 · Received January 31, 2011

Report

Report Number
1826988-2011-00040
Event Type
Malfunction
Date Received
January 31, 2011
Date of Event
January 1, 2011
Report Date
January 23, 2011
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE ADVOCATE STATED THE CUSTOMER'S GLUCOSE WAS TESTED USING 2 DIFFERENT CONTOUR METERS AND THE READINGS WERE 15, 33 AND 473 MG/DL. THE DIFFERENCE BETWEEN THE HIGH AND LOW READINGS FALLS IN THE "E" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. IT'S NOT KNOWN WHICH READINGS CAME FROM WHICH METER. CONTROL SOLUTION WAS SENT FOR FURTHER TROUBLESHOOTING, SO NO PRODUCT WILL BE RETURNED AT THIS TIME. REPLACEMENT METERS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE, LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK