FDA Adverse Event Malfunction Summary report: N

CONTOUR TEST STRIPS

MDR report key: 2000495 · Received January 31, 2011

Report

Report Number
1826988-2011-00035
Event Type
Malfunction
Date Received
January 31, 2011
Date of Event
January 1, 2011
Report Date
January 6, 2011
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PO
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

A CUSTOMER FROM (B)(6) CONTACTED CUSTOMER SERVICE ABOUT HIS DAUGHTER'S CONTOUR LINK METERS. HE ALLEGED THAT HER GLUCOSE WAS TESTED USING BOTH METERS AND SHE RECEIVED READINGS OF 583 AND 140 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER'S TEST STRIPS ARE TO BE RETURNED FOR EVAL. REPLACEMENT TEST STRIPS AND NEW METERS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR TEST STRIPS NBW BAYER HEALTHCARE, LLC NOT PROVIDED 9JC3A04

Patients

Seq Age Sex Outcome Treatment
1 UNK