FDA Adverse Event
Malfunction
Summary report: N
CONTOUR TEST STRIPS
MDR report key: 2000495
·
Received January 31, 2011
Report
- Report Number
- 1826988-2011-00035
- Event Type
- Malfunction
- Date Received
- January 31, 2011
- Date of Event
- January 1, 2011
- Report Date
- January 6, 2011
- Manufacturer
- BAYER HEALTHCARE, LLC
- Product Code
- NBW
- PMA / PMN Number
- K062058
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PO
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
A CUSTOMER FROM (B)(6) CONTACTED CUSTOMER SERVICE ABOUT HIS DAUGHTER'S CONTOUR LINK METERS. HE ALLEGED THAT HER GLUCOSE WAS TESTED USING BOTH METERS AND SHE RECEIVED READINGS OF 583 AND 140 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER'S TEST STRIPS ARE TO BE RETURNED FOR EVAL. REPLACEMENT TEST STRIPS AND NEW METERS WERE SENT TO THE CUSTOMER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | CONTOUR TEST STRIPS | NBW | BAYER HEALTHCARE, LLC | NOT PROVIDED | 9JC3A04 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |