FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2000494 · Received January 31, 2011

Report

Report Number
1826988-2011-00036
Event Type
Malfunction
Date Received
January 31, 2011
Date of Event
January 19, 2011
Report Date
January 19, 2011
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER RECEIVED A BLOOD GLUCOSE READING OF 349 MG/DL FROM HIS CONTOUR METER AND A READING OF 119 MG/DL FROM ANOTHER METER. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED. THE CUSTOMER PERFORMED CONTROL TESTS DURING THE CALL AND THE RESULTS FELL WITHIN THE NORMAL CONTROL RANGE. NO PRODUCT WILL BE RETURNED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE, LLC 9545C NA

Patients

Seq Age Sex Outcome Treatment
1 UNK