FDA Adverse Event
Malfunction
Summary report: N
CONTOUR
MDR report key: 2000493
·
Received January 31, 2011
Report
- Report Number
- 1826988-2011-00037
- Event Type
- Malfunction
- Date Received
- January 31, 2011
- Date of Event
- January 1, 2011
- Report Date
- January 20, 2011
- Manufacturer
- BAYER HEALTHCARE, LLC
- Product Code
- NBW
- PMA / PMN Number
- K062058
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
THE CUSTOMER ALLEGED THAT HE PERFORMED CONTROL TESTS USING HIS CONTOUR METER AND RECEIVED A RESULT OF 284 MG/DL. THE NORMAL CONTROL RANGE WAS NOT PROVIDED, BUT SHOULD BE AROUND 106-147 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER HAD POOR EYESIGHT AND WAS UNABLE TO TROUBLESHOOT DURING THE CALL. HE WAS ADVISED TO RETURN HIS TEST STRIPS FOR EVAL. REPLACEMENT TEST STRIPS AND A NEW METER WERE SENT TO THE CUSTOMER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | CONTOUR | NBW | BAYER HEALTHCARE, LLC | 9556C | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |