FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2000493 · Received January 31, 2011

Report

Report Number
1826988-2011-00037
Event Type
Malfunction
Date Received
January 31, 2011
Date of Event
January 1, 2011
Report Date
January 20, 2011
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THAT HE PERFORMED CONTROL TESTS USING HIS CONTOUR METER AND RECEIVED A RESULT OF 284 MG/DL. THE NORMAL CONTROL RANGE WAS NOT PROVIDED, BUT SHOULD BE AROUND 106-147 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER HAD POOR EYESIGHT AND WAS UNABLE TO TROUBLESHOOT DURING THE CALL. HE WAS ADVISED TO RETURN HIS TEST STRIPS FOR EVAL. REPLACEMENT TEST STRIPS AND A NEW METER WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE, LLC 9556C NA

Patients

Seq Age Sex Outcome Treatment
1 UNK