FDA Adverse Event Malfunction Summary report: N

G7 CONTINUOUS GLUCOS MONITOR

MDR report key: 20001665 · Received August 19, 2024

Report

Report Number
MW5158595
Event Type
Malfunction
Date Received
August 19, 2024
Report Date
August 15, 2024
Manufacturer
DEXCOM, INC.
Product Code
QBJ
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
VA, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Description of Event or Problem · 0

I AM THE CHIEF MEDICAL OFFICER FOR THE TRANSPORTATION SECURITY ADMINISTRATION. I AM REPORTING LOSS OF CONNECTION BETWEEN MEDICAL DEVICES AND PATIENT'S IPHONE IN TWO OF OUR EMPLOYEES WHEN IN PROXIMITY (20 FEET IN EACH CASE) WITH OUR DETECTION DEVICES. BOTH ISSUES OCCURRED IN (B)(6) 2024 AT (B)(6) AIRPORT (CVG). ONE EMPLOYEE HAS A PACEMAKER (MEDTRONIC AZURE XTDRMRI MODEL W1DR01). THE OTHER EMPLOYEE HAS A CONTINUOUS GLUCOSE MONITOR (DEXCOM G7). THE DETECTION DEVICE IS NEW AND WAS INSTALLED IN (B)(6) 2024. IT IS A WALK-THROUGH "BODY SCANNER" ROHDE AND SCHWARZ QPS-201. I HAVE ENCOURAGED BOTH EMPLOYEES TO REPORT THE ISSUE TO FDA, AND HAVE THEIR PHYSICIANS DO THE SAME. REF REPORT: MW5158594.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2372228 G7 CONTINUOUS GLUCOS MONITOR INTEGRATED CONTINUOUS GLUCOSE MONITORING SYSTEM, FACTORY CALIBRATED QBJ DEXCOM, INC.

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown