FDA Adverse Event Malfunction Summary report: N

QUICKVUE AT-HOME OTC COVID-19 TEST

MDR report key: 20001006 · Received August 20, 2024

Report

Report Number
0002024674-2024-00305
Event Type
Malfunction
Date Received
August 20, 2024
Date of Event
July 19, 2024
Report Date
August 16, 2024
Manufacturer
QUIDELORTHO CORPORATION
Product Code
QKP
UDI-DI
30014613339724
PMA / PMN Number
EUA210269
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION CONCLUSION: A REVIEW OF THE PACKAGE INSERT (PI) WAS CONDUCTED FOR CLARITY OF INSTRUCTIONS. NO ISSUES WERE FOUND. THE REPORTED PROBLEM WE BELIEVE IS RELATED TO A DEVIATION FROM THE INSTRUCTIONS CALLED OUT IN THE PI. ROOT CAUSE: CUSTOMER PROCEDURAL ERROR SOURCE: PHONE.

Description of Event or Problem · 0

CONSUMER SWABBED NOSE AFTER PLACING IT IN LIQUID REAGENT SOLUTION: TECHNICAL SERVICE SPECIALIST PROVIDED GUIDANCE. CONSUMER SWABBED NOSE AFTER PLACING SWAB IN LIQUID REAGENT FIRST. SAID THE LIQUID WAS ALL UP HIS NOSE. REPORTS FREQUENT SNEEZING AFTER. TEST WAS NEGATIVE. TEST WAS REPEATED AGAIN AND WAS NEGATIVE. TECHNICAL SERVICES TROUBLESHOOTING: TSS ADVISED PLEASE REFER TO THE HAZARDOUS INGREDIENTS FOR LIQUID REAGENT SECTION IN THE USER INSTRUCTIONS. IF THE SOLUTION CONTACTS THE SKIN OR EYE, FLUSH WITH PLENTY OF WATER. IF IRRITATION PERSISTS, SEEK MEDICAL ADVICE. HTTPS://WWW.POISON.ORG/CONTACT-US OR 1-800-222-1222, CUSTOMER UNDERSTOOD SAID HE WILL CALL 1-800-222-1222.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1210179 QUICKVUE AT-HOME OTC COVID-19 TEST QUICKVUE AT-HOME OTC COVID-19 TEST QKP QUIDELORTHO CORPORATION 20402 2311003 30014613339724

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown