FDA Adverse Event Malfunction Summary report: N

EVIS EXERA III VIDEO SYSTEM CENTER

MDR report key: 19997000 · Received August 15, 2024

Report

Report Number
3002808148-2024-07798
Event Type
Malfunction
Date Received
August 15, 2024
Report Date
October 9, 2024
Manufacturer
SHIRAKAWA OLYMPUS CO., LTD.
Product Code
FET
UDI-DI
04953170298622
PMA / PMN Number
K131780
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE EVALUATION OF THE EVENT IS ONGOING. SHOULD ADDITIONAL RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Additional Manufacturer Narrative · 0

A REVIEW OF THE DEVICE HISTORY RECORD FOUND NO DEVIATIONS THAT COULD HAVE CAUSED OR CONTRIBUTED TO THE REPORTED ISSUE. IT HAS BEEN OVER SIX (6) YEARS SINCE THE SUBJECT DEVICE WAS MANUFACTURED. THE DEVICE WAS RETURNED TO OLYMPUS FOR INSPECTION, AND THE CUSTOMER'S COMPLAINT/REPORTABLE MALFUNCTION WAS CONFIRMED. BASED ON THE INVESTIGATION RESULTS, ERROR CODE B40, COULD NOT BE IDENTIFIED. THE ROOT CAUSE COULD NOT BE DETERMINED. BASED ON THE QIR, AS CM BOARD FAILURE HAS BEEN CONFIRMED, IT IS PRESUMED THAT ERROR CODE B30 OCCURRED DUE TO CM BOARD FAILURE. THE EVENTS CAN BE DETECTED AND PREVENTED IN ACCORDANCE WITH THE FOLLOWING SECTIONS OF THE INSTRUCTIONS FOR INSTRUCTIONS FOR USE: LABELLING REVIEW: NOT APPLICABLE SINCE IT IS NOT A DEFECT CAUSED BY USER MISUSE. OLYMPUS WILL CONTINUE TO MONITOR THE FIELD PERFORMANCE FOR THIS DEVICE.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE VIDEO SYSTEM CENTER RECEIVED A B40 COMMUNICATION ERROR CODE. THE ISSUE OCCURRED DURING PREPARATION FOR USE DURING AN UNSPECIFIED DIAGNOSTIC PROCEDURE. THERE WERE NO REPORTS OF PATIENT HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1008259 EVIS EXERA III VIDEO SYSTEM CENTER VIDEO SYSTEM CENTER FET SHIRAKAWA OLYMPUS CO., LTD. CV-190 04953170298622

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown