FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C501 MODULE

MDR report key: 19987325 · Received August 14, 2024

Report

Report Number
1823260-2024-02363
Event Type
Malfunction
Date Received
August 14, 2024
Date of Event
June 18, 2024
Report Date
August 14, 2024
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
04015630924707
PMA / PMN Number
K060373
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBERS AND THEIR EXPIRATION DATES WERE REQUESTED BUT NOT PROVIDED. THE FIELD SERVICE ENGINEER (FSE) INSPECTED THE MODULE AND DETERMINED THAT A HOLE IN THE ASPIRATION TUBE ON THE RINSE MECHANISM NOZZLE HAD CAUSED THE EVENT. THE FSE THEN REPLACED ALL OF THE RINSE MECHANISM TUBES. HE ALSO ADJUSTED THE GEAR PUMP PRESSURE. HE PERFORMED PRECISION CHECKS WITH ACCEPTABLE RESULTS. THE CUSTOMER PERFORMED QC WITH ACCEPTABLE RESULTS. AFTER SERVICE, NO FURTHER ISSUES WERE REPORTED BY THE CUSTOMER. THE INVESTIGATION DETERMINED THE SERVICE ACTIONS RESOLVED THE ISSUE.

Description of Event or Problem · 0

THE INITIAL REPORTER RECEIVED QUESTIONABLE HDL AND HBA1C ASSAY RESULTS FROM FORTY PATIENT SAMPLES TESTED ON THE COBAS 6000 C501 MODULE. THE INITIAL RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. A LABORATORY INVESTIGATION PROMPTED THE PATIENT SAMPLE RERUN. PLEASE REFER TO THE ATTACHMENT PT-0070531 FOR THE TABLE CONTAINING THE EXAMPLES OF PATIENT SAMPLES WITH DISCREPANT RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1639581 COBAS 6000 C501 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS 04015630924707

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown