FDA Adverse Event Malfunction Summary report: N

AZURION

MDR report key: 19983369 · Received August 14, 2024

Report

Report Number
3003768277-2024-04423
Event Type
Malfunction
Date Received
August 14, 2024
Date of Event
July 26, 2024
Report Date
November 13, 2024
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
UDI-DI
00884838085367
PMA / PMN Number
K172822
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MX
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. ACCORDING TO ADDITIONAL INFORMATION COLLECTED, THE SYSTEM WAS NOT IN CLINICAL USE WHEN THE ISSUE WAS IDENTIFIED. THE PHILIPS FIELD SERVICE ENGINEER (FSE) EXAMINED THE SYSTEM ONSITE AND CONFIRMED THAT THE EQUIPMENT SHUT DOWN. UPON TROUBLESHOOTING, THE PHILIPS FIELD SERVICE ENGINEER (FSE) CHECKED THE SYSTEM ONSITE AND CONFIRMED THE ENGINEER MADE A SUPERVISION AND FOUND THE POWER DISTRIBUTION UNIT (PDU) WAS DEFECTIVE. THE FSE DETERMINED THAT SPARE PARTS REQUESTED REMOTELY WERE CANCELLED, BECAUSE THEY DID NOT SOLVE A FAULT IN A PDU THAT HAS ALREADY BEEN UNINSTALLED, EQUIPMENT WORKING WITH A PDU ON LOAN AND WAITING FOR A PDU ACQUIRED THROUGH COMMERCIAL. TO RESOLVE THE ISSUE, FSE REPLACED PDU WITH A LOANER WHILE THE NEW ONE ARRIVES AND LATER LOANED PDU WAS REPLACED BY A PERMANENT PDU. AFTER REPLACEMENT, THE SYSTEM RETURNED TO USE IN GOOD WORKING ORDER. THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.

Description of Event or Problem · 0

IT HAS BEEN REPORTED TO PHILIPS THAT THE SYSTEM SHUT DOWN. THE SYSTEM WAS IN CLINICAL USE AT THE TIME OF THE REPORTED EVENT. THERE WAS NO REPORTED PATIENT OR USER HARM. DUE TO THE LACK OF INFORMATION, WE ARE CONSERVATIVELY REPORTING THIS EVENT. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
560960 AZURION INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. AZURION 7 B20 00884838085367

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown