FDA Adverse Event Malfunction Summary report: N

AZURION

MDR report key: 19977132 · Received August 13, 2024

Report

Report Number
3003768277-2024-04389
Event Type
Malfunction
Date Received
August 13, 2024
Date of Event
July 24, 2024
Report Date
September 12, 2024
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
UDI-DI
00884838099272
PMA / PMN Number
K200917
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. A PHILIPS FIELD SERVICE ENGINEER (FSE) WENT ONSITE, AND TROUBLESHOOTING FOUND THAT THE POWER DISTRIBUTION UNIT (PDU) FAN TRAY HAD NO POWER. THE ANALYSIS OF THE SYSTEM LOG FILE FOUND THAT THERE WAS A SYSTEM STARTUP ISSUE. THE FSE REPLACED THE PDU FAN TRAY AND DIRECT CURRENT POWER SUPPLY (DCPS) AND RETURNED TO PHILIPS FOR FURTHER ANALYSIS. THE ANALYSIS CONFIRMED THE MALFUNCTION OF THE PDU FAN TRAY AND DCPS AND FOUND A DEFECTIVE 24V POWER SUPPLY. FOLLOWING THE REPLACEMENT OF THE PDU FAN TRAY AND DCPS, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER. THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.

Description of Event or Problem · 0

IT HAS BEEN REPORTED TO PHILIPS THAT THE POWER DISTRIBUTION UNIT (PDU) FAN TRAY HAD NO POWER, WHICH COULD PREVENT BOOTING. THE SYSTEM WAS NOT IN CLINICAL USE AT THE TIME OF THE REPORTED EVENT. THERE WAS NO REPORTED PATIENT OR USER HARM. A PHILIPS FIELD SERVICE ENGINEER (FSE) REPLACED THE PDU FANTRAY AND POWER SUPPLY (DCPS) WHICH RETURNED THE SYSTEM TO USE IN GOOD WORKING ORDER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1176435 AZURION INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. AZURION 7 B20 00884838099272

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown