SITTER ON CUE
Report
- Report Number
- 2182318-2024-00101
- Event Type
- Injury
- Date Received
- August 13, 2024
- Report Date
- July 17, 2024
- Manufacturer
- TIDI PRODUCTS LLC
- Product Code
- KMI
- UDI-DI
- 10190676007131
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MN, US
- Reporter Occupation
- OTHER
Narratives
THIS REPORT IS BASED SOLELY ON THE INFORMATION PROVIDED BY THE CUSTOMER. CUSTOMER REPORTED PRODUCT HAS NOT YET BEEN RETURNED DUE TO AN ONGOING INVESTIGATION WITH THE EQUIPMENT. ADDITIONALLY, IT WAS REPORTED PATIENT SUFFERED A L3 COMPRESSION FRACTURE. BEING THAT PRODUCT HAS NOT BEEN RETURNED, A REVIEW OF THE COMPLAINT DATABASE WAS PERFORMED AND REVEALED SIMILAR COMPLAINTS OF 8645 ALARMS EITHER SOUNDING WHEN THEY SHOULDN¿T OR NOT SOUNDING WHEN THEY SHOULD. INVESTIGATIONS INTO THESE COMPLAINTS REVEALED THAT THE MOST LIKELY CAUSE OF THE REPORTED COMPLAINT IS EITHER DAMAGE TO THE SENSOR RECEPTACLE OR DAMAGE TO THE RJ-11 CLIP. DAMAGE CAN CAUSE THE PINS INSIDE THE SENSOR RECEPTACLE TO BECOME STUCK DOWN, EITHER TRIGGERING NO ALARM OR FALSE ALARM. IT CAN ALSO CAUSE THE SENSOR CABLE TO NOT HAVE A SECURE FIT IN THE RECEPTACLE, WHICH CAN ALLOW MOVEMENT TO AFFECT FUNCTION. LIKEWISE WITH DAMAGE TO THE SENSOR CABLE CLIP. OTHER CAUSES, SUCH AS CORROSION AND MOISTURE DAMAGE, ARE ALSO A POSSIBILITY. THE INSTRUCTIONS FOR USE (IFU) WERE REVIEWED AND FOUND TO PROVIDE ADEQUATE INSTRUCTIONS AND WARNINGS FOR SAFE AND EFFECTIVE USE OF THE DEVICE. THE IFU STATES THAT TO REDUCE THE RISK OF SERIOUS INJURY OR DEATH, TEST THE ALARM AND SENSOR FOR PROPER OPERATION PRIOR TO PUTTING IN SERVICE WITH A PATIENT, AND EACH TIME BEFORE LEAVING THE PATIENT UNATTENDED. IF THE ALARM AND/OR SENSOR DO NOT FUNCTION PROPERLY, REMOVE THE ALARM AND SENSOR FROM SERVICE AND REPLACE THEM WITH A PROPERLY FUNCTIONING ALARM AND/OR SENSOR. DO NOT USE THE ALARM OR SENSOR IF IT DOES NOT ACTIVATE EACH TIME WEIGHT IS REMOVED FROM THE SENSOR OR THE SENSOR BELT IS UNFASTENED. AT THIS TIME THERE IS NO EVIDENCE THAT A MANUFACTURING NON-CONFORMITY CONTRIBUTED TO THE REPORTED COMPLAINT, AND THE INSTRUCTIONS FOR USE WERE REVIEWED AND DETERMINED TO PROVIDE ADEQUATE INSTRUCTIONS AND WARNINGS FOR THE SAFE AND EFFECTIVE USE OF THE DEVICE. THEREFORE, NO CORRECTIVE OR PREVENTATIVE ACTIONS ARE NECESSARY. ALL COMPLAINTS ARE TRENDED AND REVIEWED BY MANAGEMENT ON A MONTHLY BASIS. AS PART OF THIS MONTHLY REVIEW, ANY EXCURSION ABOVE THE CONTROL LIMITS FOR THIS FAILURE MODE WILL BE ASSESSED, DOCUMENTED AND ACTED UPON AS WARRANTED. MANUFACTURER REFERENCE FILE (B)(4). H3 OTHER TEXT: PRODUCT NOT RETURNED.
REPORTED COMPLAINT RECEIVED FROM (B)(6) HOSPITAL. WE JUST HAD A FALL WITH A SERIOUS INJURY, APPEARS A CHAIR ALARM DID NOT GO OFF, BEING INSPECTED BY BIO MED, BUT CANNOT FIND ANYTHING WRONG, RISK IS GIVING UP NEXT STEPS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1683448 | SITTER ON CUE | MONITOR, BED PATIENT | KMI | TIDI PRODUCTS LLC | 8645 | UNKNOWN | 10190676007131 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |