FDA Adverse Event Malfunction Summary report: N

GENERAL PURPOSE PROBE, 400 SERIES 9 FR (+/-0.2)

MDR report key: 19950015 · Received August 9, 2024

Report

Report Number
9613793-2023-00014
Event Type
Malfunction
Date Received
August 9, 2024
Date of Event
June 27, 2023
Report Date
July 25, 2023
Manufacturer
DEROYAL CIENTIFICA DE LATINOAMERICA S.R.L
Product Code
FLL
UDI-DI
00749756984072
PMA / PMN Number
K925791
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NL
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

A USER FACILITY REPORTED, "TEMPERATURE PROBE IS NOT SHOWING THE RIGHT TEMPERATURE AND VERY SENSITIVE WHEN MOVING THE PROBE." THE SAMPLE WAS REQUESTED FROM VYAIRE, BUT IT COULD NOT BE RETURNED. BECAUSE NO SAMPLE COULD BE RETURNED, FUNCTIONAL TESTING COULD NOT BE PERFORMED ON THE DEFECTIVE SAMPLE. DEROYAL INDUSTRIES REVIEWED 200 WORK ORDERS, THE FAILURE MODES AND EFFECTS ANALYSIS (FMEA), AND THE DEVICE HISTORY RECORD AND NO ISSUES WERE FOUND. AN INVENTORY CHECK WAS PERFORMED ON 125 PROBES AND ALL WERE FOUND TO BE ACCEPTABLE. A COMPLAINT TO SALES RATIO WAS CONDUCTED OVER THE PAST TWO YEARS AND FOUND TO BE (B)(4) %. ROOT CAUSE: BECAUSE A FUNCTIONAL INSPECTION COULD NOT BE PERFORMED ON THE DEFECTIVE SAMPLE AND NO ISSUES WERE IDENTIFIED IN DOCUMENTATION ON HAND, NO ROOT CAUSE CAN BE DETERMINED. CORRECTIVE AND PREVENTIVE ACTION: BECAUSE NO ROOT CAUSE COULD BE DETERMINED, DEROYAL HAS NOT TAKEN ANY CORRECTIVE OR PREVENTIVE ACTIONS. DEROYAL WILL CONTINUE TO MONITOR FOR TRENDS SURROUNDING THIS ITEM AND ISSUE. THIS INVESTIGATION IS COMPLETE AT THIS TIME. NO FURTHER INFORMATION IS AVAILABLE AT THIS TIME. WE WILL PROVIDE FOLLOW UP REPORT IF MORE INFORMATION BECOMES AVAILABLE.

Description of Event or Problem · 0

A USER FACILITY REPORTED "THE TEMPERATURE PROBE IS NOT SHOWING THE RIGHT TEMPERATURE AND IS VERY SENSITIVE WHEN MOVING THE PROBE."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2174686 GENERAL PURPOSE PROBE, 400 SERIES 9 FR (+/-0.2) THERMOMETER, ELECTRONIC, CLINICAL FLL DEROYAL CIENTIFICA DE LATINOAMERICA S.R.L M1024229VY 58173385 00749756984072

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown