FDA Adverse Event Malfunction Summary report: N

NONTEMPLATE ALIGNER ARCH

MDR report key: 19949480 · Received August 9, 2024

Report

Report Number
1649995-2024-00024
Event Type
Malfunction
Date Received
August 9, 2024
Date of Event
July 26, 2024
Report Date
October 30, 2024
Manufacturer
DENTSPLY SIRONA ORTHODONTICS INC.
Product Code
NXC
UDI-DI
00856379007023
PMA / PMN Number
K171860
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THERE HAS BEEN A PREVIOUS REPORT RECEIVED WHERE THIS MALFUNCTION RESULTED IN A SERIOUS INJURY. THEREFORE, IT MUST BE PRESUMED THAT RECURRENCE OF THIS MALFUNCTION COULD POSSIBLY CAUSE OR CONTRIBUTE TO A SERIOUS INJURY OR REQUIRE MEDICAL OR SURGICAL INTERVENTION TO PRECLUDE SUCH. AS SUCH, THIS EVENT IS REPORTABLE PER 21CFR PART 803. THE DEVICE WAS NOT RETURNED FOR EVALUATION. HOWEVER, THE LOT NUMBER WAS PROVIDED AND RETAINED-PRODUCT TESTING AND/OR DHR REVIEW ARE PLANNED. THE RESULTS WILL BE SUBMITTED AS THEY BECOME AVAILABLE.

Additional Manufacturer Narrative · 0

INVESTIGATION RESULTS: DHR EVALUATION: WE REVIEWED THE DHR FOR THIS (B)(6); PATIENT ID# (B)(6); PRACTICE ID# (B)(4), QTY. (B)(4) ITEMS ASSY-500011 (ALIGNERS), QTY. (B)(4) ITEMS ASSY-500010 (TEMPLATES), WAS PACKAGED BY THE SECOND SHIFT BY AUTO BAG AND BOX OPERATION ON (B)(6) 2024, MANUFACTURING SUPERCELL SC2, EQUIPMENT PUA-03. THE SALES ORDER WAS INSPECTED AND MET WITH THE ACCEPTANCE CRITERIA PROVIDED BY QA. FAILURE MODE - SHARP EDGES. ROOT CAUSE - NO DEFECT DURING THE MANUFACTURING PROCESS. CONCLUSION CODE - NO FAILURE FOUND.

Description of Event or Problem · 0

IN THIS EVENT IT IS REPORTED THAT NONTEMPLATE ALIGNER ARCH CAUSED IRRITATION AND CUTS TO THE PATIENT'S MOUTH FROM EDGES OF THE ALIGNERS THAT ARE SHARP. ADDITIONAL INFORMATION PENDING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2205116 NONTEMPLATE ALIGNER ARCH ALIGNER, SEQUENTIAL NXC DENTSPLY SIRONA ORTHODONTICS INC. 08726816 00856379007023

Patients

Seq Age Sex Outcome Treatment
1 48 YR Female