BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    SURESMILE RETAINER

    MDR report key: 19949281 · Received August 9, 2024

    Report

    Report Number
    1649995-2024-00023
    Event Type
    Malfunction
    Date Received
    August 9, 2024
    Date of Event
    July 26, 2024
    Report Date
    October 30, 2024
    Manufacturer
    DENTSPLY SIRONA ORTHODONTICS INC.
    Product Code
    NXC
    UDI-DI
    00856379007269
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    CA
    Reporter Occupation
    DENTIST
    Health Professional
    Yes

    Narratives

    Additional Manufacturer Narrative · 0

    THERE HAS BEEN A PREVIOUS REPORT RECEIVED WHERE THIS MALFUNCTION RESULTED IN A SERIOUS INJURY. THEREFORE, IT MUST BE PRESUMED THAT RECURRENCE OF THIS MALFUNCTION COULD POSSIBLY CAUSE OR CONTRIBUTE TO A SERIOUS INJURY OR REQUIRE MEDICAL OR SURGICAL INTERVENTION TO PRECLUDE SUCH. AS SUCH, THIS EVENT IS REPORTABLE PER 21CFR PART 803. THE DEVICE IS AVAILABLE FOR EVALUATION, THOUGH HAS NOT BEEN RETURNED AS OF THIS REPORT. EVALUATION RESULTS WILL BE SUBMITTED AS THEY BECOME AVAILABLE.

    Additional Manufacturer Narrative · 0

    INVESTIGATION RESULTS: DHR EVALUATION: WE REVIEWED THE DHR FOR THIS (B)(6) / PATIENT ID# (B)(6) / PRACTICE ID# (B)(6), QTY. (B)(4) ITEMS ASSY-500011 (ALIGNERS), QTY. (B)(4) ITEMS ASSY-500010 (TEMPLATES), WAS PACKAGED BY THE THIRD SHIFT BY AUTO BAG AND BOX OPERATION ON APRIL 17, 2024, MANUFACTURING SUPERCELL 2, EQUIPMENT PUA-04. THE SALES ORDER WAS INSPECTED AND MET WITH THE ACCEPTANCE CRITERIA PROVIDED BY QA. FAILURE MODE - SHARP EDGES. ROOT CAUSE - NO DEFECT DURING THE MANUFACTURING PROCESS. CONCLUSION CODE - NO FAILURE FOUND.

    Description of Event or Problem · 0

    IN THIS EVENT IT IS REPORTED THAT SURESMILE RETAINER CAUSED CUTTING AND IRRITATION TO PATIENT'S MOUTH. ADDITIONAL INFORMATION REQUESTED.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    2174640 SURESMILE RETAINER ALIGNER, SEQUENTIAL NXC DENTSPLY SIRONA ORTHODONTICS INC. 08566410 00856379007269

    Patients

    Seq Age Sex Outcome Treatment
    1 15 YR Female