LASERWHITE 20 WHITENING GEL
Report
- Report Number
- 2027755-2011-00001
- Event Type
- Injury
- Date Received
- February 8, 2011
- Date of Event
- January 11, 2011
- Report Date
- February 7, 2011
- Manufacturer
- BIOLASE TECHNOLOGY, INC.
- Product Code
- GEX
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- DENTIST
Narratives
AS SOON AS WE RECEIVED THE LETTER AND THE PRODUCT, WE CONTACTED THE DENTAL OFFICE "USER FACILITY" TO FURTHER INVESTIGATE. WE TALKED TO THE DENTAL ASSISTANT "(B)(6)" WHO ACTUALLY PERFORMED THE TEETH WHITENING ON THE PT. SHE INDICATED THAT SHE WAS TRAINED BY THE DENTIST AND THE DENTIST WAS TRAINED USING (B)(4) ON LINE TRAINING COURSE. SHE INDICATED THAT THIS IS HER FIRST TIME USING THE DEVICE FOR WHITENING. SHE ALSO INDICATED THAT THE LASER SYSTEM WAS NOT EVEN FIRED TO START THE WHITENING PROCESS. THE WHITENING GEL INSTRUCTIONS FOR USE WERE THOROUGHLY REVIEWED AND FOUND TO BE ADEQUATE. THE USER IS INSTRUCTED TO PROTECT THE PT'S GUM AND LIPS USING THE LIQUID DAM SUPPLIED IN THE KIT, VASELINE, AND COTTON BALLS. EVAL OF THE RETURNED PRODUCT WAS ALSO PERFORMED: THE RETURNED LASER HANDPIECE WAS FUNCTIONALLY TESTED AND FOUND WITHIN SPEC. ONE OF THE RETURNED WHITENING GEL KITS WAS SEND TO THE MFR FOR FURTHER ANALYSIS. THE WHITENING GEL DEVICE HISTORY RECORD WAS ALSO REVIEWED AND FOUND THAT ALL KITS PASSED THE FINAL ACCEPTANCE TESTING AT THE POINT OF RELEASE. THE DENTAL ASSISTANCE WAS INSTRUCTED TO FOLLOW THE INSTRUCTIONS SUPPLIED WITH EACH KIT. WE ALSO ASKED ABOUT THE CONDITION OF THE PT, THE DENTAL ASSISTANT INDICATED THAT THE PT IS FINE.
ON (B)(6) 2011, WE RECEIVED A LETTER FROM DR. (B)(6) DENTAL OFFICE INDICATING THAT ONE OF THEIR PATIENTS EXPERIENCED PAIN WHEN THE LASERWHITE 20 WHITENING GEL WAS USED FOR TEETH WHITENING. DR. (B)(6) ALSO REPORTED THAT THE WHITENING GEL BURNED THE PT'S GUM AND SHE BROKE OUT WITH WHITE BUBBLES ALONG HER MOUTH. THE FOLLOWING PRODUCTS WERE RETURNED WITH THE LETTER: 4-KITS OF LASERWHITE 20 WHITENING GEL. WHITENING HANDPIECE OF THE DENTAL LASER SYSTEM.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | LASERWHITE 20 WHITENING GEL | LASERWHITE 20 | GEX | BIOLASE TECHNOLOGY, INC. | NA | B5JZY |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA |