FDA Adverse Event
Malfunction
Summary report: N
SERVO-I
MDR report key: 1994229
·
Received February 11, 2011
Report
- Report Number
- 1994229
- Event Type
- Malfunction
- Date Received
- February 11, 2011
- Date of Event
- January 19, 2011
- Report Date
- February 11, 2011
- Manufacturer
- MAQUET, INC.
- Product Code
- CBK
- Product Problem
- Yes
- Report Source
- User Facility report
- Reporter Location
- TX, US
- Reporter Occupation
- RISK MANAGER
Narratives
Description of Event or Problem · 1
TECHNICAL ERROR CODE 37 ON THE MAQUET SERVO-I VENTILATOR FOLLOWING SOFTWARE UPGRADE TO VERSION 5.0. THIS OCCURRED DURING THE USE OF SUCTION SUPPORT IN THE INFANT MODE. VENTILATOR SCREENS WENT BLANK AND ALARMS SOUNDED. DURING THEIR EVALUATION, HOSPITAL BIOMEDICAL ENGINEERS WERE UNABLE TO CONSISTENTLY REPRODUCE THE ERROR. THE VERSION 5.0 SOFTWARE UPGRADE WAS ADMINISTERED BY A MAQUET SERVICE TECHNICIAN APPROXIMATELY TWO MONTHS AGO IN ALL 85 VENTILATORS CURRENTLY IN USE AT THE FACILITY. THE TECHNICAL ERROR WAS PRESENTED BY FIVE OF THE 85 VENTILATORS. MAQUET HAS STATED THAT A SOFTWARE UPGRADE (VERSION 6.0) WILL BE MADE AVAILABLE AND ADMINISTERED TO ALL SERVO-I VENTILATORS CURRENTLY IN USE AT THE FACILITY BY THE END OF MARCH.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | SERVO-I | VENTILATOR, CONTINUOUS, FACILITY USE | CBK | MAQUET, INC. | * | * | |
| 2 | SERVO-I | VENTILATOR, CONTINUOUS, FACILITY USE | CBK | MAQUET, INC. | * | * | |
| 3 | SERVO-I | VENTILATOR, CONTINUOUS, FACILITY USE | CBK | MAQUET, INC. | * | * | |
| 4 | SERVO-I | VENTILATOR, CONTINUOUS, FACILITY USE | CBK | MAQUET, INC. | * | * | |
| 5 | SERVO-I | VENTILATOR, CONTINUOUS, FACILITY USE | CBK | MAQUET, INC. | * | * |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 27 DAY | |||
| 2 | 28 DA | |||
| 3 | 3 MO | |||
| 4 | 7 MO | |||
| 5 |