FDA Adverse Event Malfunction Summary report: N

SERVO-I

MDR report key: 1994229 · Received February 11, 2011

Report

Report Number
1994229
Event Type
Malfunction
Date Received
February 11, 2011
Date of Event
January 19, 2011
Report Date
February 11, 2011
Manufacturer
MAQUET, INC.
Product Code
CBK
Product Problem
Yes
Report Source
User Facility report
Reporter Location
TX, US
Reporter Occupation
RISK MANAGER

Narratives

Description of Event or Problem · 1

TECHNICAL ERROR CODE 37 ON THE MAQUET SERVO-I VENTILATOR FOLLOWING SOFTWARE UPGRADE TO VERSION 5.0. THIS OCCURRED DURING THE USE OF SUCTION SUPPORT IN THE INFANT MODE. VENTILATOR SCREENS WENT BLANK AND ALARMS SOUNDED. DURING THEIR EVALUATION, HOSPITAL BIOMEDICAL ENGINEERS WERE UNABLE TO CONSISTENTLY REPRODUCE THE ERROR. THE VERSION 5.0 SOFTWARE UPGRADE WAS ADMINISTERED BY A MAQUET SERVICE TECHNICIAN APPROXIMATELY TWO MONTHS AGO IN ALL 85 VENTILATORS CURRENTLY IN USE AT THE FACILITY. THE TECHNICAL ERROR WAS PRESENTED BY FIVE OF THE 85 VENTILATORS. MAQUET HAS STATED THAT A SOFTWARE UPGRADE (VERSION 6.0) WILL BE MADE AVAILABLE AND ADMINISTERED TO ALL SERVO-I VENTILATORS CURRENTLY IN USE AT THE FACILITY BY THE END OF MARCH.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SERVO-I VENTILATOR, CONTINUOUS, FACILITY USE CBK MAQUET, INC. * *
2 SERVO-I VENTILATOR, CONTINUOUS, FACILITY USE CBK MAQUET, INC. * *
3 SERVO-I VENTILATOR, CONTINUOUS, FACILITY USE CBK MAQUET, INC. * *
4 SERVO-I VENTILATOR, CONTINUOUS, FACILITY USE CBK MAQUET, INC. * *
5 SERVO-I VENTILATOR, CONTINUOUS, FACILITY USE CBK MAQUET, INC. * *

Patients

Seq Age Sex Outcome Treatment
1 27 DAY
2 28 DA
3 3 MO
4 7 MO
5