FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 1994073 · Received February 16, 2011

Report

Report Number
2122870-2011-00389
Event Type
Malfunction
Date Received
February 16, 2011
Date of Event
January 19, 2011
Report Date
January 19, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

IT WAS DISCOVERED WHILE TROUBLESHOOTING WITH HOTLINE, NO INHIBIN A REAGENT PACK WAS PRESENT IN THE DESIGNATED SLOT IN THE REAGENT STORAGE CAROUSEL. SERVICE WAS NOT DISPATCHED FOR THIS EVENT AS THE ROOT CAUSE WAS DETERMINED DURING TROUBLESHOOTING WITH HOTLINE. USE ERROR IS THE ROOT CAUSE FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC (BCI) REGARDING OBTAINING IND/NO VALUE FLAGS IN DUPLICATE FOR INHIBIN A ON THREE LEVELS OF QC ON ACCESS 2 IMMUNOASSAY SYSTEM. THE CUSTOMER OBTAINED THE SAME IND/NO VALUE UPON REPEAT. THE CUSTOMER IS COMFORTABLE WITH ALL PATIENTS' RESULTS REPORTED AND IS NOT REPORTING ANY ERRONEOUS RESULTS. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. ACCESS® 2 IMMUNOASSAY SYSTEM

Patients

Seq Age Sex Outcome Treatment
1