FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEM

MDR report key: 1993869 · Received February 16, 2011

Report

Report Number
2050012-2011-00463
Event Type
Malfunction
Date Received
February 16, 2011
Date of Event
January 18, 2011
Report Date
January 18, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BCI CUSTOMER TECHNICAL SUPPORT INSTRUCTED THE CUSTOMER TO POWER DOWN AND TO REBOOT THE SYSTEM. THE SYSTEM BOOTED PROPERLY AND NO FURTHER LEAKS WERE OBSERVED, BUT THE SYSTEM COMPRESSOR FAILED TO STAY ON. FIELD SERVICE ENGINEER REPLACED COMPRESSOR, VALVES, AND SET THE PRESSURE SETTINGS. THE FSE PRIMED THE INSTRUMENT 30 TIMES WITHOUT ERRORS.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER, INC. (BCI) IN REGARDS TO ERROR MESSAGES AND A LEAKAGE ON UNICEL DXC 600 PRO SYNCHRON CLINICAL SYSTEM. THE CUSTOMER RECEIVED LOW PRESSURE AIR SUPPLY LOW ERROR MESSAGES AND WASH DILUTION WAS POURING OUT. THE SYSTEM DID NOT RESPOND TO STOP/HOME COMMAND. NO FUME WAS PRODUCED AND THE CUSTOMER WAS NEITHER HARMED NOR NEEDED MEDICAL TREATMENT FROM EXPOSURE TO LEAKAGE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEM CLINICAL CHEMSTRY ANALYZER JJE BECKMAN COULTER, INC. DXC 600 PRO NA

Patients

Seq Age Sex Outcome Treatment
1