FDA Adverse Event Malfunction Summary report: N

FLEXLAB

MDR report key: 19936807 · Received August 8, 2024

Report

Report Number
3010825766-2024-00003
Event Type
Malfunction
Date Received
August 8, 2024
Date of Event
July 1, 2024
Report Date
August 8, 2024
Manufacturer
INPECO SA
Product Code
CEM
UDI-DI
07640172340004
PMA / PMN Number
K121012
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

ACCORDING TO THE ANALYSIS, THE RESUSPENSION OF THE CORPUSCULAR CELLS IS NOT DUE TO THE ABRUPT ASPIRATION PHASE, BUT DUE TO THE PRE-MIXING OPTION, AVAILABLE BY DEFAULT ON THE PIPETTOR OF THE ALIQUOTER MODULE. THE ALIQUOTS ARE TESTED ON A THIRD PARTY INSTRUMENT FOR COAGULATION TESTS. THE RESULTS COULD BE ALTERED BY THE PRESENCE OF CELLS (E.G. PLATELETS) IMPACTING THE PRECISION OF THE TEST. THE ROOT CAUSE OF THE EVENT IS THE PRE-MIXING OPTION OF THE ALIQUOTER MODULE'S PIPETTOR. THE PRE-MIXING OPTION HAS BEEN DISABLED IN THE NEW FIRMWARE VERSION OF THE ALIQUOTER MODULE, IN ORDER TO AVOID THE PRE-MIXING STEP BEFORE THE ASPIRATION AND DISPENSING PROCESS. THE NEW FIRMWARE HAS BEEN RELEASED BY INPECO, AND INSTALLED IN THE LABORATORY IMPACTED BY THE ISSUE. THE LABORATORY IMPACTED BY THE ISSUE IS THE ONLY CUSTOMER HAVING INSTALLED THE ALIQUOTER MODULE WITH THE FIRMWARE VERSION AFFECTED BY THE PROBLEM, AND USING THE ALIQUOTER MODULE FOR DIAGNOSTIC PURPOSES.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT THE ASPIRATION OF THE ROBOT OF THE ALIQUOTER MODULE OF FLEXLAB IS QUITE ABRUPT, AND CAUSES TURBULENCE IN THE SAMPLE TUBE.THE CITRATE TUBES FOR THE COAGULATION DON'T HAVE A GEL LAYER; THEREFORE THE CENTRIFUGED CELLS CAN BE RESUSPENDED IF THE ASPIRATION FORCES ARE TOO STRONG.THE CONSEQUENCE IS THE CREATION OF ALIQUOTS CONTAINING CORPUSCOLAR PARTICLES, THAT COULD GIVE INCORRECT RESULTS, AS THE CELLS ARE MEASURED ALONG WITH THE PLASMA.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2395120 FLEXLAB LABORATORY AUTOMATION SYSTEM CEM INPECO SA 07640172340004

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Other